Chryssa Hunlock's Linkedin Analytics

Trust is the most important personal value to me: I want to earn colleague, team and customer trust and maintain that trust through consistent, reliable actions. Specialties: *Automotive / Manufacturing - well rounded leadership experience in OEM manufacturing with 10+ years in aftermarket customer and product field support, product training and component sales, parts sales business development, and first hand end customer and dealership network experience. *Continuous Improvement - track record of seeking and implementing innovations, involvement in many projects and initiatives outside of job function. Well trained and experienced utilizing Six Sigma, Lean and Agile methods. *Transformational Leadership- experience as a supervisor and trainer for Fortune500 company and department leader with 30-50 direct reports. Team building, recruiting and retention, creating morale that drives performance improvements. *Customer Experience - handle sensitive disputes professionally, represent company ethics and brand in field assignments. Trained in Design Thinking and 9 Lean Principles toward delighting customers. *Project Management - cross functional engagement to resolve customer, product and/or department issues in structured Six Sigma approach *Data - expert trained on Tableau for visualizations and server dashboards, Intermediate with Alteryx data source creation/management. Expert level with Excel. *Communication- editing, creation, technical writing, copy writing, presentations and public speaking to large audiences. *Logistics- Just under a decade as a UPS supervisor and trainer/facilitator for hub employees across several locations and states. "If you can't explain it simply, you don't understand it well enough." - Einstein