NetworkChuck

that NetworkChuck guy

Xceptional Networks, Inc.

UC Engineer

CBT Nuggets

Trainer

PrimeLending, A PlainsCapital Company

Part of a team responsible for the support and design of an Enterprise Cisco Telephony and Network Infrastructure

Technologies
Collaboration
Cisco Unified Communications Manager (CUCM)
Cisco Unity Connection (CUC)
Cisco Unified Contact Center Express (UCCX)
Cisco MediaSense
Cisco Webex Messenger
Cisco Voice Gateways (2900, 2800)
Cisco CUBE (3925)
Network
Cisco Switches (2960, 3850, Nexus 5K, 7K)
Cisco Routers (6500, ASR1000, 4400, 4300, 2900)
Cisco ASA (5525X, 5555X)
EIGRP, BGP, OSPF, VSS, HSRP...etc

Network Telecommunications Engineer

Supreme Lending

I am member of an Infrastructure Team in which we all of us wear multiple hats. Primarily I am the Network and Voice Engineer but I assist on the systems side on regular basis. 

 ✔ Key Accomplishments: ✔ 

★Collaboration

•	Migrated VoIP Infrastructure from CUCM/CUC 7.x to CUCM 9.x, 10.x, 11.x.
	     -     Deployed Cisco UCS Servers
             -     Deployed Cisco Unified Presence Server and the Cisco Jabber Client
•	Deployed Cisco Expressway MRA (Jabber Remote Access)
•	Deployed UCCX (Cisco Unified Contact Center Express)
             -     Setup UCCX cluster
             -     Designed and deployed multiple call scripts for over 50 agents
•	Designed and facilitated the install of two SIP trunks for corporate and co-location sites

★Security

•	Deployed Cisco ASA Firepower Services on two Cisco ASA 5525X's
             -     Deployed IPS, URL Filtering and Malware Protection
•	Setup and deployed multiple Cisco ASA 5505's to branch offices with redundant links using IP SLA.
•	Configured QoS on ASA 5505's at branch offices to maximize bandwidth and protect VoIP traffic

★Network

•	Installed Cisco Catalyst 2960X Switch Stacks on multiple floors
•	Designed and facilitated an install of redundant p2p links between our corporate site and co-location site.
•	Deployed Cisco Meraki wireless solution

✔Skills✔

★Collaboration

CUCM 7-11.x ♦ CUC ♦ UCCX ♦ UCCX Scripting ♦ Cisco Expressway ♦ SIP ♦ PRI ♦ Voice Gateways ♦ Zoom Call Recording ♦ CUBE ♦ Cisco Jabber ♦ Presence

★Networking/Security

Routers (4431 ISR, 2900, 891, 3800) ♦ Switches (2960X, 3750X, Nexus 3K, 5K, 3560) ♦ Firewalls (ASA 5525X, 5540, 5505) ♦ Cisco Meraki APs ♦ OSPF ♦ EIGRP ♦ BGP ♦ Switching Technologies (802.1X, Port Security, Stackwise...etc) ♦ Cisco FirePower Servicies (IPS, URL Filtering, Malware)

★Servers

VMware ♦ Microsoft Server 2003, 2008, 2012 ♦ Microsoft Exchange 2010 ♦ Microsoft Terminal Services ♦ Active Directory ♦ Group Policy ♦ Linux

Senior Network and Telecommunications Engineer

IT Support Specialist

EZ-FLO International

-Inside sales
-Manage accounts of current clients 
-Maintain working knowledge of SAP
-Outbound calls to prospective clients
-Generate new and repeat sales by providing product and technical information in a timely manner
-Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items

Account Manager

XPS Solutions

•	Received inbound calls assisting customers of Self-Storage Facilities
o	Call volume between 90-140 calls per day
•	Made outbound calls to prospective customers
•	Assisted and supervised the training of new agents

Customer Service Representative

Rescue Ministries

•	Organized outreach events and oversaw all evangelistic missions
•	Participated in street evangelism as well as humanitarian efforts
•	Created and maintained Facebook page, Twitter account and website
•	Produced and edited videos and posted on website
•	Supported computer systems for ministry

Short-Term Missionary

Starbucks Coffee Company

•	Preparation of various coffee related beverages;
•	Constant multi-tasking and crowd management;
•	Promotional selling of retail items;
•	Cash register;
•	Listing and performing multiple tasks during shifts;
•	Daily recording of service and store quality;

Barista

Global Expeditions

Outbound calls to leads promoting mission trips
Met weekly recruitment quotas
*Contact Heather Murphy, former Call Center Supervisor, for reference: 703-927-5649

Call Center Agent

Ready to quickly map an entire network and figure out what OS every device is running? 

I break down the essential Nmap commands I use👇

Chuck Keith

The-White-Glove MacGyver

This is a trick, not a treat! I HACKED my wife’s browser and the code is SCARY easy!

Follow along and learn how to pull off this harmless, but hilarious, Halloween prank!

🎃 Check it out here: https://lnkd.in/gRYGMyMc

Are you STILL using AI in the browser? You're doing it the SLOW way. 🐢

In this video, I reveal how tools like Gemini CLI, Claude Code, and OpenCode make me 10x faster. 

Check out the video👉 https://lnkd.in/g-BfSWzm

Prompting is still a REAL skill in 2025.

I took every Coursera prompting course, interviewed multiple experts, and tested every technique I could find.

The result? One framework that stops hallucinations, fixes garbage outputs, and makes AI feel 10x smarter.

Learn how to use it in my latest video: https://lnkd.in/geUStMkc

Coursera

What happens when you put 30,000 hackers in one place?

Welcome to DEF CON, the world's largest hacking convention. From picking locks, to hacking cars, to meeting LEGENDS like Kitboga and the creator of Wireshark; this wasn't just a conference... it was hacker Disneyland.

I even got to film inside villages where cameras usually aren't allowed.

Watch what happened HERE: https://lnkd.in/g8vfY8nJ

DEF CON  Chris Greer  Jack Rhysider  The Kitboga Show  Ryan Montgomery  Joseph Thacker  Justin Gardner  Daniel Miessler 🛡️  Jason Haddix  Maddy -.  Ali 💎 Diamond

Open video: https://youtu.be/qFsj6KL8_nU on youtu.be

6 HOURS of Dark Web research in 30 MINUTES

Check out the full video: https://lnkd.in/gtHd93X9

#DarkWeb #AI #CyberSecurity Apurv Singh Gautam

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