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Collaborate with organizational leaders and their teams to co-design and to support successful organizational transformation: org redesign, executive performance, culture of learning and development, growth mindset high-performance teams, adult learning and development, learning management systems and adoption of AI for learning and development. Emerging expertise in AI strategic and ethical use guidance within organizations.

Senior Consultant

Augment Solutions & Augment On Demand Talent 

Our team is comprised of former Chiefs / Senior Leaders who understand your role and responsibilities and can guide you in business growth and transformation efforts.  We collaborate and guide leaders to identify, prioritize and execute on strategic initiatives.

Partner with executive leadership teams to design, facilitate and monitor implementation of changes initiatives (business and higher education). Current engagements:  workforce development, leadership development, culture & DEIB, talent acquisition and placement, employee relations, and org communications. 

Recent focus on AI and Chatgpt (Conversational AI) governance and policy expert development specializing in developing corporate guidelines for AI use.  Primary area of expertise involves researching available resources and conducting fact-checking to ensure compliance with company policies and procedures. Key to consulting guidance is AI is providing alignment with the organization's mission, vision, and values, as well as verifying coherence with the company's direction of vision and innovation. Through development of frameworks, guidance is provided to support companies to navigate the ethical and strategic implications of AI adoption, ensuring responsible and aligned use of AI within the organization.

Within our organization we have three core areas:
- Business & People Performance Solutions ✰✰ Strategy & Execution
- On Demand Talent ✰✰ Talent Acquisition & Development (Cybersecurity, C Suite, I/O, and HR) ✰✰Learning Design, Development, Deployment & Delivery✰✰
- Corporate AI guidance on organizational use and policy and practice considerations to support strategic and ethical use.

Organizational Change Consultant 

Grand Canyon University

Senior Dissertation Chair / Adjunct Professor

Insperity

Managed team of organizational development and business strategy consultants/advisors to deliver enterprise--wide strategies and processes with C Suite leaders across US to develop, assess, facilitate and/or lead organizational development interventions, programs and processes to support business objectives and strategy implementation. Supported exec alignment, employee relations and coaching.  Org alignment focus - analyze organizational structures, responsibilities, reporting relationships and work processes to determine solutions that will increase organizational effectiveness. Worked with multiple PE firms to assist with alignment across acquisitions (90/10 HR policy and practice alignment / ee handbooks, etc),   Managed the survey and assessment psychometric team, facilitating employee engagement surveys and evaluated the impact of the resulting action plans.  Used metrics / reports to demonstrate ROI on OD work to show impact across multiple levels of the organization. Demonstrated ability to attract and hire top talent.

✰✰ Org Design & Change ✰✰ Executive & Management Team Alignment, Development and Coaching ✰✰ Talent Development & Lifecycle Programs ✰✰ DEIB ✰✰ Build High Performance Work Teams & Culture Development ✰✰ Business Strategy & Planning Facilitation ✰✰M&A✰✰PE Strategy✰✰ Talent Acquisition✰✰Performance Management✰✰

Manager, Strategic Consulting - Human Capital Solutions, Middle Market

United States University

Collaborated with Provost, Associate Provost, and Program Chairs to support growth and development of College of Business and Management: college accreditation, faculty recruitment, program review, program and course development, and migration to new learning management system. Supporting Programmatic growth and expansion, developing online faculty training and serving as a University strategic plan committee member planning for the next five years. January to June 2018.  Outlined and launched the IACBE accreditation process. Served and supported a broad range of domestic and international students that fostered a culture of diversity and inclusion.

Core Adjunct College of Business & Management June to Present.

Dean, College of Business and Management (Interim)

Leader180

Collaborated with CEOs and their leadership teams on organizational optimization initiatives. Leverage business strategy to identify critical outcomes and key metrics to achieve breakthrough performance: change management, leadership training and development, organizational effectiveness. An early pioneer of diversity, equity and inclusion/belongingness in leadership and organizational development consulting. 

✰✰ Executive & Management Team Alignment, Development and Coaching ✰✰ Talent Lifecycle Programs ✰✰ DEIB ✰✰ Build High Performance Work Teams & Culture Development ✰✰ Business Strategy & Planning Facilitation ✰✰M&A✰✰PE Strategy Talent / Culture Acquisition Alignment✰✰

People & Strategy Consultant / Managing Partner

TCSPP

Provided academic and operational leadership to online programs. Collaborated with senior administration to develop articulation/transfer agreements and organizational partnerships. Recruited and managed online program chairs and faculty.

Dean, Online Programs

Argosy University

Led Graduate School of Business and Management in new program development, program updates, corporate partnerships, association alliances, college growth strategy, pursuit of ACBSP accreditation, and online campus alignment. Supported & high level of collaboration Student and Enrollment Services level planning on matters pertaining to student body composition, admissions, metrics for results, financial services delivery, career development, planning and services, and admissions.

Business School Dean

National University System

SPL was an affiliate of the National University System.  eLearning solutions provider offering a full range of services customized to drive success of online learning programs. Developed online learning models and frameworks to improve experience. Led growth from 12 staff to team of 50 with 8,000+ monthly enrollments and annual revenue from $1M to $4M plus with long-term clients, including National University System. Drove new business development efforts with clients that included Yahoo!, Microsoft, and other academic institutions. Prior to President was General Manager 2003 to 2004 of Spectrum, promoted from Business Professor Leading the Human Resource Management Program for National University.

Spectrum Pacific Learning - President / CEO (2005-2011) Online Learning Developer & Provider

Federal Reserve Bank of Richmond

Leadership Development, Operations Training via branch teams, HR policy and procedure training

Director of Training & Development 

Philosophy: Leadership informs culture, culture drives performance  

Track record of 15 years providing leadership and guidance to people teams focused on talent, culture, and business strategy.  Oversight includes change management initiatives, talent acquisition & life cycle, DEIB, succession planning, training, leadership development, and total rewards.  Parallel career in higher education leading teams in Business Colleges, serving as faculty, and innovating online learning.  Influence education, influence the future.
  
✍ CindyD@augmentsolutionsllc.com
cynthiademarco48@gmail.com
☏ 619.992.7844

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