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I'm a SaaS professional with extensive experience across both sides of the customer journey. I've used my expertise to develop and launch GTM strategies as well as scaling teams for the post-sale motion. I've garnered impactful results by partnering with customers and collaborating with internal partners to ensure alignment and deliver results. My long-term goals are always focused on providing customers with a voice, support, and guidance to be successful with my solutions. Outside of work, I'm an avid traveler, long-term yoga practitioner and love to experience other cultures. This has led to opportunities to live and work in the UK, France and across Latam and has given me a unique perspective of business culture across multiple regions. I'm a strong believer in community-led growth which is why I'm part of CxXchange, CS Middle East, Latinos in Success, and RevGenius. CORE COMPETENCIES: • Customer Success Thought Leader • Trusted Relationship Manager & Advocate • Strategic Business Advisor & Partner • Collaborative Problem Solver • Multi-Channel Networker & Connector INDUSTRY EXPERTISE: • SaaS Solutions • Compliance/Trade Surveillance • AML & KYC Strategies • Fixed Income Trading & Derivative Instruments • Financial Market Research • Institutional Investors (US/Latam) • Maritime Solutions (AIS & Global Trade Flows) • Defense Sector (US/EMEA) TECH STACK: • LinkedIn Sales Navigator • Salesforce • Hubspot • Jira • Figma • Confluence • Power BI • Tableau • Qualtrics • Wiki • Splunk • Calypso • Refinitiv Eikon/Workspace • Bloomberg Terminal • Canva • Camtasia • ZoomInfo • Vidyard • Slack • Zoom • Microsoft Teams
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