Claire Pullen's Linkedin Analytics

Skilled Change Manager with proven success in change delivery in technology, education, childcare, and healthcare sectors. Credible experience in delivering complex and large projects, business transformation and strategic change planning. I focus on designing thoughtful change strategies that drive efficient operational processes to optimise and support employee experience aligned to the Groups’ strategic initiatives. I believe strongly in building the change capability within an organisation by ensuring the use of best practice change management frameworks and solutions and upskilling leaders in these key techniques. I always ensure stakeholders are supported through transparent communication, regular engagement, and consultation, and are provided with exceptional support tools and contextualised training. Key capabilities • Change management of complex technology projects and business transformation programmes • Multidisciplinary stakeholder management across divisions and continents • Communications, engagement, and stakeholder planning and consultation • Development of change strategies and frameworks aligned to operational goals and broader growth strategies. • Development and facilitation of training including face-to-face, webinar and eLearning Example projects • XAP implementation – Goodstart Early Learning Centres – Australia • RedEye DMS national rollout – Transpower – New Zealand • PeopleatWork – WHS QLD – Australia • D365 implementation – Icon Group – Australia Achievements Created a digital engineering training course for University of Nevada while at RedEye in 2019. This course contributed credits towards student’s B.Eng at UNLV. Awards • Australian Business Awards - Winner - 2022 - Change Management - Xap Project • Australian Business Awards - Winner - 2022 - Digital Business Transformation - Xap Project • People at Work Project - Finalist – 2020 - Deputy Director-General Award - Innovation • Amusement Park Devices Training – Finalist – 2020 - Deputy Director-General Award - Innovation Specialties Change Management, Training, Instructional Design, Project Coordination, Strategic Planning, Leadership.