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Clare Paterson

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If you're looking to push your use of personal data to the very edge of legality, and get away with putting people's rights last...I'm not the consultant and trainer for you. On the other hand, if you're committed to doing the right thing but need to understand the practicalities of handling personal data fairly and safely, and want it explained in a clear and interesting way that leaves you feeling reassured, then give me a follow or connect with me! If you're reading this, you probably have an interest in data protection, privacy, or data compliance. Or you might have landed here because you have an interest in social housing, customer service excellence, employee relations, EDI, mental health, or menopause, which I also talk about. Whether you know it or not, that means you have an interest in data protection too! Data protection is not red-tape or non-sensical; it's about achieving the goals of your organisation, while treating people - customers, employees, suppliers, the general public - fairly. My approach builds on 25 years of experience in quality assurance and risk management, including over ten years specialising in data protection, and 12 years in-house at a large social housing provider. My first book is 'A Practical Guide to Data Protection in Social Housing' published by Law Brief Publishing: http://www.lawbriefpublishing.com/product/dataprotectioninsocialhousing/ While I specialise in helping housing associations, I thrive on working with *all* values-led organisations; education, health & social care, charities, and businesses with a social purpose. Join like-minded people in The Hive, a free group with monthly online meetings: https://www.linkedin.com/groups/12655802/ You'll usually find me balancing my work with family life, listening to rock music (preferably live), listening to & making podcasts, and eating more pasta than I probably should! For FREE resources, check out the CP Data Protection website: https://cpdataprotection.com/free-resources/ And come and say hi on my YouTube channel too, the home of The Why Files: https://youtube.com/@clarepatersondata

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