Cláudia Pessanha's Linkedin Analytics

• Over 20 years of experience in the translation/localization industry, with 9 years serving as pt-BR language lead on a significant translation program, and over 2 years as a quality manager on a global team supporting 75 languages • Proactively involved in onboarding, training, and supporting geographically dispersed linguists • Enthusiastic collaborator with excellent communication and interpersonal skills • Proficient in various CAT tools, MTPE, translation memories/term bases, and adept at using quality management tools and dashboards such as Power BI and JIRA • Strong attention to detail and a commitment to client preferences • Advanced user of Microsoft technologies (MS Office, Outlook, SharePoint) and the Google Workspace environment • Solid understanding and experience in handling arbitration/rebuttal processes as a translator, editor, proofreader, and quality manager • Skilled problem solver and natural leader, capable of working under pressure in a deadline-driven environment • Hardworking, self-sufficient, reliable, and willing to learn new tools while motivating remote team members • Experienced with different quality management workflows • Linguistic researcher with an academic background sponsored by Brazilian government agencies CNPQ and CAPES • Native Brazilian Portuguese speaker with a near-native level of English and an intermediate level of Spanish • Other interests include Literature, Education, e-Learning, Life Sciences, Neuroscience, Psychology, Social Sciences, AI, Cloud environments, and new technologies in general CV: https://docs.google.com/document/d/1PiQqVMkbvzGxi9gLVCvh_xkiYfyTMa-P3W-Lth5WFAs/edit?usp=sharing