IntelePeer

IntelePeer simplifies communication automation for businesses and contact centers. The company’s Communications Automation Platform lowers the cost of doing business while improving customer experience and accelerating ROI. Built for business users, IntelePeer solutions leverage world-class AI and analytics and enables brands to effortlessly automate complex customer interactions and business processes.

Senior Account Executive

Verint

Enterprise Account Executive working across several industries in the western United States selling the full Verint portfolio of CCaaS and AI solutions.  Work as a trusted advisor to customers and prospects to understand their corporate and personal wins, aligning solutions and strategies to achieve positive business results quickly with a roadmap for additional growth.

Enterprise Account Executive - West Region

Built and led a new Enterprise Sales team responsible for selling Digital First Engagement solutions to both new and existing customers.  Responsible for several North American regions including West, Midwest, Canada, Strategic Accounts and U.S. Federal.  Coordinated both sales and business development efforts across all regions to ensure success.  Piloted sales process changes (MEDDPICC) successfully prior to company wide deployment.

RVP Sales, Digital First Engagement

Sold AI-based self-service solutions (chatbot, voice-bot, natural language IVR, etc). Responsible for multiple global regions including APAC and U.S. regions (Strategic Accounts, Western U.S., Canada and U.S. Federal). This was a hybrid role as I managed a team in APAC and directly sold into my U.S. regions with quota requirements for both myself and my team.

Enterprise Sales - Intelligent Self-Service (Strategic Accounts and APAC)

Sold AI-based self-service solutions (chatbot, voice-bot, natural language IVR, etc).  Responsible for multiple U.S. Enterprise regions including West, Midwest, Southwest, Canada, Strategic Accounts, and U.S. Federal.  This was a hybrid role as I managed a team and directly sold into some of the regions with quota requirements for both myself and my team.

Enterprise Sales - Intelligent Self-Service (Strategic Accounts and Enterprise West)

Next IT

Led a commercial sales efforts focused on new account acquisition, expansion, and renewals for artificial intelligence (enterprise chatbot) platform for non-healthcare customers, including all U.S. Federal Government customers. Developed and leveraged relationships with partners, including several large consulting firms. Expanded our international footprint to include customers in APAC. Participated in sales operations transformation to improve forecasting and close ratios.

SVP, Enterprise Sales

Headed a Business Unit with over thirty employees including sales, sales engineering, account management, and professional services for all customers aligned to the business unit. Responsible for all aspects of the Business Unit including P&L. Saw 30% YOY revenue growth while improving margins and customer retention rates. Managed a broad array of vertical segments including U.S. Federal, healthcare, and travel, plus several large customers in Brazil.

Senior Vice President - Enterprise Business Unit

Drove customer acquisition and account management efforts for all government and health insurance customers.  Drove partner strategy for federal government customers, adding both small and large partners to provide more strategic contract vehicle options for the organization.  Restructured licensing and services agreements to streamline the contracting process for federal agencies and partners, allowing the organization to accelerate federal business.  Drove significant YOY increases in annual revenue from federal sector.

Vice President Sales - Government & Health Solutions

Executive leader responsible for the professional services organization, building the team from the ground up, growing the organization from two people to over sixty.  Responsible for designing, implementing, and supporting large AI projects (chatbots) for organizations for Fortune 100 companies and large Federal Agencies.  Led sales engineering team and coordinated efforts for demos and product presentations. Participated in board-level discussions with CEO on growth priorities, including headcount allocation, acquisition strategy, and strategic planning.

Vice President of Customer Solutions

Itron

Manager, Professional Services

LineSoft Corporation (Acquired by Itron)

Over 25 years of experience in the enterprise software industry with 21 years focused on artificial intelligence for both digital and CCaaS use cases. For the last 15 years I have both sold and led sales teams focused on AI for self-service automation, leading and orchestrating business development strategies that embrace consultative sales and sustainable long-term growth.  A passion for building, motivating, and leading high-performing teams that drive substantial revenue growth. A true problem solver, connecting people, solutions, and services to remove barriers and achieve outcomes.

Specialties: Enterprise Software Sales, Sales Management, Artificial Intelligence, Conversational AI, Knowledge Management, Channel Automation and Natural Language Processing.

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