Referral Rock Inc

Sales Consultant

Expedia Group

Headed account management for Baltimore, MD hotel market, a top-5 market in the northeast region.

-Analyzed and presented market trends to 150+ partners during COVID travel restrictions.
-Led pod with top quota attainment 3Q’20 (117%) and met quota each previous quarter. 
-Forecasted growth opportunities in key sub-markets to reverse share trends from competitors.
-Enhanced relationships with luxury hotel brands with a consultative sales approach.

Associate Market Manager

BlueCart

Lead role in developing a wholesale purchasing marketplace in 5 different major markets in the food industry.

-Provided leadership (including hiring) to 4 team members to grow and expand each market 
-Marketplace was the main profit engine for the company heading into the Series C round of funding
-Managed customer support and increased monthly active users to 120% (Sept. to Dec. ’18).

Senior Marketplace Development Representative 

Established the first SDR team in company history and helped train and hire a team of 7 members.

-Awarded inaugural SDR of the month award October 2017.
-Achieved 115% of cumulative quota to date and exceeded quota each month in Q4’17.
-Assisted in new outreach initiatives that would become the foundation for the customer support department.

Sales Development Representative

First account rep to transition a client from free to a paid subscription for $1,800 ACV.

-Consistently achieved sales quota each month for a total ACV of $12,000. 
-Managed customer support chat line and account management of paying clients. 
-Mapped over 200 new logos into Salesforce and 20% of sales came from prospected leads.

Customer Engagement Assistant

Harlem YMCA

The YMCA of Greater New York is a community service organization which promotes positive values through programs that build spirit, mind, and body welcoming all people, with a focus on youth.

The YMCA is committed to building the foundations of – and strengthening – our communities, through nurturing the potential of every child and teen, improving New York City’s health and well-being and courageously taking up the challenge of our city’s pressing human needs. As a dedicated association of staff, volunteers, donors, partners and allies, we remain steadfast in our mission to build healthy, capable and caring children, adults, families and communities. The Y pursues its important community mission with three core motivations:

Youth Development: Because we believe that all kids deserve the opportunity to discover who they are and what they can achieve, we will focus existing programs for children and teens to more clearly cultivate the values, skills and relationships that lead to positive behavior, better health and educational achievement.
 
Healthy Living: Because we believe we have a responsibility to make a positive and measurable impact on the community’s health, we will directly leverage our mission centered on the balance of spirit, mind and body, to strengthen and expand program offering that bring families closer together, encourage healthy lifestyles, foster connections with others, and address community health issues.
 
Social Responsibility: Because we believe in fostering the care and respect all people need and deserve, we will thoughtfully listen and aggressively respond to our communities’ most critical social needs.

Online Engagement Associate (remote)

tsu.co

Directed technical support team to resolve account issues from a user base of over 5M users.

-Refined support ticket submission form to improve response times and quality of service.
-Streamlined bug resolution process between technical teams and support staff. 
-Trained support staff in Salesforce and new iterations of the website and mobile application.

Customer Service Representative

Universal McCann

Digital planning and investment for Kohl's 
Headed all local based targeting digital initiatives for Kohl's digital 
Integrated buying across TV for Johnson & Johnson
Maintain TV buys for Neutrogena and Clean & Clear 
Assist in budget allocations across the Late Night daypart and Teen focused TV networks (Cable and Network)

Senior Media Buyer

Starcom MediaVest Group

Maintained all sports related buys across Network and Cable networks
Allocated all all GM brands (Cadillac, Chevrolet, Buick, GMC and Certified Services) and Ally Bank
Assisted on product integrations in Super Bowl XLV, World Series 2010, BCS Bowl games, NBA Finals, World Cup 2010, NCAA March Madness 2011
Cleared over 15+ million dollars in network and cable discrepancies in a timely manner quarterly

Assistant Media Buyer

Engaged in pre and post buy analyzes in National broadcast and radio for all clients
Brand allocations and television stewardship for all clients  
Resolved  brand  inventory discrepancies with vendors 
Conducted competitive analysis and research on competitors in the automotive sector

Media Buying Internship

I’m a sales leader with over three years experience selling sass products and the marketing tech and hospitality space. In my current rule I am the lead sales person for all enterprise, mid market, and small business clients. I have closed over 200,000 ARR to date while exceeding quota each month.

• Risk Mitigation
• Competitive Intelligence 
• Business Development 
• Customer Training
• Strategic Negotiation 
• Consumer Research
• Stakeholder Leadership
• Executive Decision-Making
• Campaign Marketing

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