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With a Master's degree in Public Relations, Advertising, and Applied Communication from Université de Douala, I am currently excelling as an Assistant Virtuel & Community Manager at OURRAP, where my core competencies include Zoho CRM, Customer Relationship Management, and Customer Service Management. At BSK Internationale, I demonstrated my expertise as a Marketing & Digital Communication Coordinator, driving B2B and B2C customer acquisition efforts and effectively managing marketing operations. At BSK Internationale, my team and I advanced our digital communication strategies and customer engagement through meticulous CRM data management and continuous team training on LinkedIn and technical tools. Embracing a collaborative approach, we produced insightful reports and proposed innovative actions for the website, contributing to a marketing environment that values analytical thinking and diverse perspectives to achieve communal goals.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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