Sinch

-Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
-Be responsible for educating and developing prospects leading to hand-off to sales teams
-Create target prospects lists and penetrate key accounts
-Cold call into prospects generated by variety of outside sources
-Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Sales Development Representative

Notable

-Automate the work and personalize the patient experience with Notable
-1:1 pairing in a strategic territory
-Emphasis on hyper personalization to Health Care Executives

Delphix

-Optimize profitability and increase client base by supporting the sales team
in generating viable leads and setting appointments.
-Utilize a sharp eye for opportunities with high growth potential by
researching accounts and identifying key players.
-Maximize brand trust by providing data-driven information to prospective
clients and providing exceptional customer service.
-Repeatedly exceed expectations as a Top Performer in a new role.
-Exceeded original goal at 120% of quota in the first quarter.
-Cultivate a positive work environment as a reliable team player.

Account Development Representative

data.world

-Increase brand awareness with compelling outbound sales campaigns that
attract target audiences.
-Serve as a knowledgeable ambassador while communicating with C-suite and
senior executives.
-Position clients for success by identifying their needs and challenges and
connecting them with the best solutions.
-Heavily contribute to creating scalable processes with sales teams.
-Honored as the only rep to hit quota in one of the lowest performing
quarters; recognized as a consistent performer and cultural leader.
-Drive profitability by expanding into the educational sector.

Business Development Representative

WorkTango Inc.

-Accelerated results by leveraging a working knowledge of company products
and services to customize proposals and meet prospective customer's direct
needs.
-Secured a competitive edge by researching emerging consumer and industry
trends.
-Navigated a pipeline of prospects and oversaw the full client lifecycle.
-Repeatedly met quota every quarter coming straight out of college.
-Thrived in a fast-paced, start-up environment with an energized approach.
-Encouraged top conversion rates by conducting product demonstrations.

Ramen Danbo

-Engaged Front and Back of House Server while Partner had to relocate for work
-Paid for M.A. 
-P.O.S. Experience

Server

Miguel's Restaurants

-Dynamic, Engaged Server at Tampa's Top Rated Mexican Restaurant
-Had to deal with picky eaters and massive amounts of modifications via Toast Tablet

Trattoria Pasquale

-Host at Award Winning Local Restaurant during the Pandemic.
-Assisted in COVID Compliance and personalizing the customer experience at an intimate restaurant.

Host

Diamond View - Creative Video Agency

-Assisted on various shoots doing grip, electrical, and production assistant work. 
-Cut Short while Shooting at TPC Sawgrass 3/11/2020

Grip

Bluewater

-Jack of all Trades In-House Production Assistant
-Grip Work
-Lighting
-Location Scouting 
-Driving Box Trucks
-Set Design

Production Assistant

Simplifying and optimizing Healthcare for humanity.

Results-oriented sales rep with a film and sports background.

Skilled in proposal development, portfolio management, and consultative sales. 

I excel in customizing pitches, boosting client retention, and closing valuable deals. 

My strengths are enhancing revenue, operational efficiency, and profitability by collaborating with senior leaders and implementing cutting-edge account management strategies. 

Additionally, I bring expertise in corporate communication, brand visibility, research, and pipeline management.

Tomorrow marks my one-year anniversary at Sinch, and I couldn’t be more grateful for this chapter in my SaaS journey. Since getting into the space in 2021, I’ve had the chance to work at a variety of companies, and it’s only backed up one simple truth: the people are what truly make a company a great place to work.

This past year at Sinch has been one of my favorites in my career, largely because of the incredible people I get to work with every day. There are too many to thank individually, but I want to extend my utmost gratitude to our entire SDR team, led by Loring Lounsberry, who sets the tone for how we show up, support each other, and win together. There are few people I’d rather spend forty hours a week with than this team.

Here’s to many more years growing, learning, and building what’s next in customer communications together at Sinch!

Conner Miller

SaaS sales professional with a sports/film background. Passionate about people and finding solutions for customers. 

Account Development @ Sinch 🐝 | Helping Global Brands Scale Conversations across SMS and RCS | M.A. Liberal Arts

Join Sophie C., SVP of Product Marketing at Sinch, and our panel of industry experts on January 28, 2026, at 11 AM EST / 5 PM CET.

Together, we’ll predict what’s next for customer communications, and how brands can prepare for the year ahead.

In this live panel discussion, we’ll explore:

- The eight trends that will shape customer communications in 2026.
- How business can use AI agents to turn service conversations into upsell, retention, and revenue opportunities.
- Why verified identity and frictionless security will become deciding factors in customer engagement and brand trust.
- How to blend SMS with rich channels (RCS, WhatsApp) for full-thread journeys.
- The playbook for connected conversations that build loyalty at scale.
- Where regional channel strategies diverge and how to route smartly.

Customer communications are changing fast. On January 28th, Sophie C. will host a live panel to explore what’s next. We’ll share the eight trends shaping customer communications in 2026 and what it means for enterprises. See you there!

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