Courtney Smoot's Linkedin Analytics

THE VALUE I ADD… I am currently taking a non-traditional track into CS, I am tech savvy, known for my drive plus strong work ethic, and I have an ability to establish trust & motivate others. The most rewarding aspect in any role for me is the PEOPLE I serve...building relationships, leading & fostering confidence in successful outcomes. I like to get things done and do it right! My diverse background allows me to bring unique perspective & skill set to creative & collaborative Sales or Educational teams. Looking for the next step after building strong foundation, & ready to shift into official full-time CSM role with a solid tech company. Relationship Management •Empathetic, charismatic, & proven success building relationships to shape positive customer journey & achieve outcomes. •Dedicated to elevating engagement, experience, satisfaction & loyalty to leverage understanding of needs. Account Management •Exceptional attention to detail with ability to self-manage, efficiently prioritize, multitask, problem solve and set goals. Customer Acquisition/Retention •Capable of driving sales by landing new business & renewals.