Pleo

Growing Europe's leading digital expense management solution.

Regional Manager, Customer Success UKI, FR & Southern Europe

Accountancy Cloud

At Accountancy Cloud we're obsessed about building a better, faster, SaaS accounting service that improves your financial visibility. 

Modern, intelligent and actionable accounting for the 21st century.   Designed with small to mid-sized businesses in mind.  

We're proud to be alumni of some of the world's leading programmes:

✔️Techstars, 2020. 
✔️Tech Nation Upscale Cohort 4.0 2019. 
✔️Cambridge University / Barclays Scaleup UK Programme 2019.

Head of Customer Success -Fintech

With Intelligence

With intelligence is a global SaaS business information platform serving the asset management industry, from hedge funds and mutual funds to private equity, real estate and credit/debt. 

I built and led a team with to work closely with the Forbes 200 Billionaire list. With more more than 2,500 institutional clients, including 94 of the world’s top 100 asset managers, who use our products to help them allocate assets, raise funds and run their businesses more effectively.

Interim Outreach Consultant- Fintech - Contract

Sonovate

Customer Success Leader - Onboarding, Support and Relationship Management. My team and I represented the voice of the customer, continually worked to increase customer satisfaction, reduce churn and improve service.

Sonovate's unique SaaS platform and service offering ensured we quickly acquired the largest client base in the sector to become the number one provider of finance and multi currency payments in the consultancy industry and one of the fastest growing companies in the UK.

5th fastest - 2017
12th fastest - 2018

Head of Client Relations  - Fintech

Traders Coffee BAY

The family business and the largest independent coffee supplier in the Uk. We supply coffee from some of the world’s most well respected farms, imported, hand roasted and packaged under our very own brand Coffee Bay.

As a director my role was the responsible for the expansion of the business into South Wales, overseeing sales, marketing and operations.

Director

Ospreys Rugby Ltd

Ospreys Rugby are a leading European sports team.

As Commercial Sales Manager, my role was to modernise our product offering to ensure customer success and ROI from engagement. 

Produce annual sales strategies in line with a weekly and quarterly reporting structure. Drive sales and promotion of the Ospreys product range. Account manage national and international partners.

Commercial Sales Manager

IntaPeople - IT and Engineering Recruitment

Recruitment consultancy operating across Europe. I joined the business within the IT division before launching a new division within Data Centre design and build.

Acquired clients across EMEA and America, assisting in ground breaking projects. We very quickly became the primary resource partner of some of the world’s largest and most respected companies, supplying business critical and executive level employees.

In addition to developing a new division within the business I was appointed board member alongside the divisional leads contributing to business growth and strategy. Supported the Head of Delivery with in-house talent acquisition and sales training.

Divisonal Lead

Arcedia Direct

National sales and marketing company delivering cost effective, root to market, sales and marketing solutions for the utility, telecommunication, charity, financial and retail industries. 

I joined the business apart of a trainee management programme, maintained a top national sales position within the company before joining the management team. My primary responsibilities were recruitment and inductions, assigning and delivering training packages based on individual needs, day to day team management and business development.

Sales Manager

As a Regional Manager, Customer Success at Pleo, I lead and grow a team of customer success professionals who are passionate about delivering a positive and impactful experience for our clients across the UK, Ireland, France, and Southern Europe. I have over 6 years of experience in fintech and fast growth, with a proven track record of building and scaling customer success operations, strategies, and processes.

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