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Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions for user, data, and remote access. At the moment I am getting into Cisco Networking also. Technical Proficiencies Platforms Windows Vista/7/10; SAP (FI&CO, CRM) Software Microsoft Office (Word, Excel, Outlook, PowerPoint, Project), Teams; QuickBooks; Salesforce.com; Jira, Confluence; Languages HTML,CSS, SQL
Check out Cristina Golubic Garrido's verified LinkedIn stats (last 30 days)
Content Inspiration, AI, scheduling, automation, analytics, CRM.
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