Cristine Carpluk's Linkedin Analytics

I am a purpose-driven Customer Success leader dedicated to building lasting relationships that maximize client retention and drive growth. With a passion for coaching and developing performance-driven teams, I believe that people are the foundation of a successful Customer Success organization. Investing in the right talent and being available as a leader and coach are key to long-term success. Over the years, I’ve led and scaled Customer Success teams supporting over 5,000 clients. My experience includes working closely with C-level executives and board members, ensuring their needs are met through tailored product implementations and ongoing value realization. I’ve also collaborated with product teams to shape enhancements and new modules, incorporating customer insights to deliver products that meet real-time needs. I’m passionate about creating customer-centric strategies that align with organizational goals, ensuring high satisfaction, strong renewals, and continuous growth.