Crystal Coleman's Linkedin Analytics

With over 15 years of dynamic experience in business and operations management, I bring a wealth of skills tailored to drive operational excellence for online and remote-based businesses. In my recent role as the Chief Operating Officer / Integrator at a lean startup in the EdTech space, I played a pivotal role in enhancing operational success. Through the implementation of the Entrepreneurial Operating System (EOS), I led training sessions and workshops, significantly improving communication, alignment, and overall organizational effectiveness. Throughout my 18-month tenure, amidst challenging market conditions and organizational changes, I played a central role in elevating the EdTech company's gross profit by 10% (from 175% to 27%) while sustaining a net profitability of nearly 40%. During this period, I spearheaded the growth of the team from two employees to ten, comprising diverse remote staff and contractors strategically chosen to support the business's expansion. This accomplishment highlights my capacity to navigate intricate challenges and steer the company toward favorable results. I have hands-on experience in building and scaling teams, processes, and systems. I have been positioned in day-to-day operations, digital marketing strategy, project management, and team development. In my work, I have consistently demonstrated a track record of fostering operational growth and success. Certified Online Business Manager, Infusionsoft Certified Consultant, EOS Integrator Masterclass graduate In my spare time, I enjoy spending time with my family in nature or with our pets.