Cisco

I own the Product Enablement learning solution roadmap and development motion for partners, customers, and users of a $4B ARR SaaS cloud networking platform.

Recent wins include:

• Launching Meraki Learning Paths, a new solution format offering guided online modules organized by business outcome and persona. Five paths enable 96% of $4B+ ARR. Includes summative assessment, recognition through certification, and LMS badge.

• Shipping the CMNE curriculum for Network Ops Center engineers and admins, with dashboard platform labs and certificate, driving 150+ MAUs and 1,200 annual completions.

Product Manager

I scaled design and development processes that empowered our Agile product teams to deliver best-in-class learning solutions. 

I'm most proud that I:

• Scaled customer completions of our online learning solutions by 4.5x in 18 months
• Increased customer and partner confidence in Meraki products by 35% with online learning
• Achieved 70% completion rate by designing the UX components for 50+ modules
• Contributed to GTM strategy and product community to grow audience engagement 20% per quarter

Learning Content Manager

GP Strategies Corporation

I supported and coached a team of 15-20 designers and developers who created award-winning learning solutions for Fortune 100 companies in tech, healthcare, finance, and aerospace. 

I'm most proud that I:

• Accomplished 92% or above for engagement, resourcing, and utilization metrics
• Owned the localization strategy across 12 clients and $750k annual revenue
• Onboarded and upskilled 50+ developers by designing an onboarding curriculum

Team Lead, Learning Content & Localization

I owned localization development. I also led a learning product framework with a cross-functional, Agile engineering team building features in Angular and Node.js. 

In this role I:

• Scaled from 0 to 20+ global clients in finance, healthcare, aerospace, and tech
• Consulted with executive stakeholders and customers to review features
• Maintained prioritized product roadmap and backlog for engineering team sprints

Senior Developer

As a lead developer, I helped build a program to create and localize learning solutions for global Fortune 100 clients. 

In this role I:

• Owned development process for creating and localizing hundreds of learning solutions
• Led client meetings, stakeholder expectations, and live working sessions with SMEs

Learning Content Developer

Option Six (startup acquired by GP Strategies)

• Managed responsive front-end learning development using HTML5, XML, CSS, & JS
• Drafted learning content and storyboard scripts for VILT, WBT, and other formats

Author Solutions, LLC

• Produced content for website, email campaigns, newsletters, and marketing collateral
• Implemented online shopping and checkout platform for customers to drive product-led growth

Marketing Content Specialist

Indiana University - Kelley School of Business

• Mentored business students, providing resume reviews, interview coaching, and networking connections

Career Coach

I'm a product manager at Cisco with 15+ years experience launching technical learning products that enable customers, partners, and employees in Fortune 100 SaaS, cybersecurity, tech, finance, aerospace, and healthcare companies.

My recent wins include:
• Launching Meraki Learning Paths, with technical modules enabling AI platform features across a $4B+ ARR cloud networking portfolio of hardware and software.

• Developing the flagship Meraki technical learning product (Meraki Platform Fundamentals), driving 50k annual launches and 3,000 MAU completions, by leading a cross-functional Agile product team.

• Scaling the Cisco Meraki online learning program enrollments 4.5x in 18 months by leading product teams to adopt standardized Agile workflows, platforms, and operating procedures.

• Leading a team of learning experience developers building $10M in annual deliverables for Fortune 100 clients

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