Google

Software Engineer

University of Southern California

▪ Enhanced the throughput of a service by 15% by implementing a service to concurrently log data to cloud while performing application-specific tasks.
▪ Developed a system for the Office of International Student Affairs to collect passport and VISA information of 3000 international students every semester for verification.
▪ Designed forms using C#, Telerik and Kendo for an academic support system used by 8-10 staff members and 1250 students.

Graduate Student Programmer

Genesys

▪ Developed and deployed a JavaScript CTI call control toolbar for use by 8000 agents at a large financial institution.
▪ Integrated CTI toolbar with Microsoft Dynamics Unified Service Desk to increase the efficiency of work by 27%.
▪ Enhanced the turn-around time of a data processing tool by 35% by writing a script to automate reading of records from AWS DynamoDB and sending it to the server for processing, on an hourly basis.
▪ Implemented a tool using Java to convert call recordings to XML format and send them to Linux server for processing, reducing manual workload by 45%.
▪ Improved the security and reliability of a survey application by 40% by refactoring the code according to OWASP standards.

Associate Professional Services Consultant

▪ Generated scripts to automate testing of contact-center configuration items reducing manual labor by 35%.
▪ Created a macro using Excel VBA and JIRA APIs to acquire team’s overall performance, reducing manual intervention by 60%.
▪ Developed test plans and scenarios for Contact Center solutions to maximize efficiency and minimize processing time and costs of software testing.
▪ Collaborated with design and engagement teams to verify and validate contact center solutions.

Associate Quality Assurance Engineer

Morgan Stanley

▪ Created a web application using Java, Spring Framework and RESTful APIs to store the status of financial and investment-related requests in IBM DB2 relational database for use by 300 financial advisors of the organization.
▪ Designed an interface to display the status and related information of the various requests.
▪ Implemented a scheduler to retry failed requests, reducing manual labor by 20% and increasing fault tolerance of the application by 35%.

Associate Software Engineer Intern

Webboombaa

▪ Designed a website for a training & consulting firm using HTML, CSS, jQuery, and Angular Framework for use by 50+ employees and users.
▪ Contributed to the design and development of the organization’s Employee portal and CRM in a team of 4.

UX/ UI Designer Intern

An enthusiastic student and a self-motivated software developer with 5+ years of experience developing high performance scalable software in a collaborative environment. Skillful in developing RESTful APIs and full stack web applications using Java, Spring Boot, React, Node.js and Python.

I love learning new things, and I'm not afraid of failure. I believe that it is an important part of an experimental process that takes you to success.

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