Todd Nelson's Linkedin Analytics

I use data and behavioral sciences to architect 💡 intelligent information systems capable of producing predictably profitable experiences In the Corporate Consulting & BPO industries, I was responsible for the design, implementation, and management of direct to consumer Omni Channel Customer Acquisition & Management Systems for clients within the Financial Services & Insurance, Telecom, Utilities, Political, and E-commerce industries across multiple channels. 📬 Direct Mail 📩 Email 💬 Chat 📲 SMS 📞 Voice 📺.Television The outsourcing industry taught me to generate profits, providing better value at a lower cost. 🔸As an independent Contact Center & Business Process Consultant, I've helped multiple BPO & SME (5-50M) clients automate performance with 💡 systems designed to simplify talent management & reduce costs through process system simplification and error reduction. 🔸 As a contract COO, I've helped service-centric clients implement Business Intelligence 💡 engineered to data driven and augmented, scalable people systems capable of producing 🔮 profit. 🔸 As a fractional CXO, I've helped SaaS & Startup clients increase user adoption & reduce client management costs with integrated client education & marketing systems engineered to increase LVC through customer experience improvement. 🔸As an Offshore Software & Digital Marketing Agency Owner, I monetized my skills to reverse buy a service-based software development & digital marketing company, now Exceptionaire Technologies. Currently, the majority of my time is invested in developing Ti Solutions & launching Life in Koh Tao, 🐢🏝 🇹🇭