Cyrus Mbaluka's Linkedin Analytics

Cyrus Mbaluka is a result driven Sales Manager in the hospitality and tourism industry with over 8 years of experience driving revenue, managing high value client accounts, forging long term client relationship and delivering measurable business growth for hotels, resorts, and travel brands. I specialize in corporate and leisure sales, MICE (Meetings, Incentives, Conferences & Exhibitions), and strategic business development. Known for exceeding targets and forging strong B2B partnerships, I bring a performance driven and client focused approach to sales leadership. ✔️ Core Competencies • Hotel Sales & Business Development • MICE & Event Sales Strategy • Corporate Account Acquisition & Management • Travel Trade & DMC Contracting • Revenue Generation & Upselling • B2B & B2C Sales Strategy • CRM & Sales Pipeline Management • Hotel Industry Networking & Partnerships • Market Intelligence & Competitor Analysis • Relationship building & management •Sales planning & Forecasting •Digital marketing •Negotiation 🏆 Selected Achievements • Increased year over year corporate bookings by 40% through targeted outreach and partnership programs. • Secured and retained top-tier corporate and embassy clients, contributing to over KES 10M+ in annual revenue. • Successfully launched and sold event packages for international conferences and weddings, growing MICE revenue by 30%. • Built and managed a portfolio of 60+ clients across Kenya, East Africa, and the Middle East, including travel agents, TMCs, and international NGOs. • Consistently recognized for exceeding sales KPIs, client satisfaction, and brand representation at trade shows and exhibitions. While I remain fully committed in my current role, I’m open to new opportunities in hotel sales leadership, tourism business development, or regional expansion roles, particularly with brands focused on growth, innovation, and client excellence. I am very passionate about Tech and Agri business. 📩 Let’s connect if you’re hiring, expanding your hospitality sales team, or exploring strategic partnerships across Africa, GCC, or international tourism markets. 📧 [email protected]