Turing College

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

▪️ Standups Improvement: Working on improving standup meetings by introducing methodologies and frameworks to address different issues in standups. Developed checklists for Senior Team Leads and Junior Team Leads, and created self-reflection guidelines for Senior Team Leads. Collected team feedback and made adjustments to boost communication and productivity.

▪️ JTL Buddy Program: Created and launched a mentoring program for Junior Team Leads (JTLs). Paired experienced JTLs with new ones to share knowledge, improve skills, and support each other.

▪️ JTL Guidebook Management: Managing and updating the JTL guidebook. Ensuring it stayed useful by incorporating feedback, adding best practices, and keeping information up-to-date for all JTLs.

▪️ New Process Improvement Ideas: Reviewing, suggesting and initiating new ideas to improve JTL and standup processes

Process Consultant

In my role as a Junior Team Lead, I focused on guiding and supporting learners, emphasizing problem-solving and leadership. I also helped Turing College improve its educational content and organizational processes

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

▪️ Guided and supported learners in 130+ open sessions. I helped them overcome challenges and better understand project tasks and concepts, leading them to independent problem-solving and project completion

▪️ Led and co-facilitated 150+ weekly stand-up meetings with Senior Team Leads, actively addressing learner challenges and providing clear explanations of data analysis and statistical concepts

▪️ Facilitated 15+ mini-workshops/sessions on topics including how to write actionable insights, common SQL mistakes/errors, data validation, AI usage, self-reflection, personal branding on LinkedIn, and good vs. poor dashboards.

▪️ Mentored 30+ learners, focusing on technical and soft skills development

▪️ Reviewed 40+ projects, helping peers improve their technical skills, problem-solving abilities, and project success rates.

▪️ Contributed to improving Turing College's educational content by providing structured feedback and gathering learner feedback during stand-ups

▪️ Actively participated in a working group dedicated to improving stand-up sessions, streamlined the new Junior Team Lead onboarding process by implementing a buddy program, and contributed to maintaining an up-to-date knowledge base on Confluence

Junior Team Lead

Erasmus Student Network

After completing the Eduk8 Starter training for trainers focused on Youth Work, I successfully designed and led over 100 workshops on topics such as Risk Management, Design Thinking, Emotional Intelligence, Interpersonal Skills, Project Management, and Event Planning for the Erasmus Student Network. Additionally, I coordinated 3 international training events, demonstrating my ability to manage and execute large-scale initiatives effectively.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

▪️ 𝗡𝗲𝗲𝗱𝘀 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁 & 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗗𝗲𝘀𝗶𝗴𝗻: I conducted thorough analysis to understand the specific needs and learning styles of participants. This allowed me to tailor workshops for maximum engagement and learning outcomes, while ensuring the training content directly aligned with educational goals. This resulted in highly relevant and impactful sessions for a diverse audience.

▪️ 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗼𝗳 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽𝘀: Created 100+ engaging workshops with a variety of activities, keeping participants actively involved and fostering a dynamic learning environment.

▪️ 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Led online preparatory meetings and coordinated training agendas, focusing on content relevance and flow, to ensure effective planning and execution of training sessions.

▪️ 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗮𝗻𝗱 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲: Provided trainers with feedback on the quality of session design and delivery.

▪️ 𝗠𝗲𝗻𝘁𝗼𝗿𝘀𝗵𝗶𝗽: Mentored 7 new facilitators, guiding them in delivering training within non-formal educational settings and supporting their professional growth.

Workshop Facilitator

As the first Regional Coordinator for Northern Europe (𝘊𝘰𝘷𝘦𝘳𝘪𝘯𝘨 𝘌𝘚𝘕 𝘚𝘸𝘦𝘥𝘦𝘯, 𝘌𝘚𝘕 𝘕𝘰𝘳𝘸𝘢𝘺, 𝘌𝘚𝘕 𝘋𝘦𝘯𝘮𝘢𝘳𝘬, 𝘌𝘚𝘕 𝘍𝘪𝘯𝘭𝘢𝘯𝘥, 𝘌𝘚𝘕 𝘐𝘤𝘦𝘭𝘢𝘯𝘥, 𝘌𝘚𝘕 𝘌𝘴𝘵𝘰𝘯𝘪𝘢, 𝘌𝘚𝘕 𝘓𝘢𝘵𝘷𝘪𝘢, 𝘢𝘯𝘥 𝘌𝘚𝘕 𝘙𝘶𝘴𝘴𝘪𝘢) at the Erasmus Student Network, my role was pivotal in shaping and driving forward initiatives that improved collaboration and growth among 8 National Organizations. 

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

▪️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: I provided support to 8 National Organisations in developing and executing their strategies. This involved tackling challenges, advocating best practices exchange, and strengthening regional collaboration.

▪️ 𝗥𝗲𝗴𝗶𝗼𝗻𝗮𝗹 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: My responsibilities included supporting the Organizing Committee (OC) in all phases of the event, managing registrations, and overseeing logistical and technical details. I facilitated the selection process for next year’s OC, guided their initial steps, and worked closely with the Regional Training Coordinator to shape the event agenda and content delivery.

▪️ 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 𝗮𝗻𝗱 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗶𝗼𝗻: Monitoring Country and National Assembly Reports, Strategic Documents, and analyzing data from the National Questionnaire. I led the Quality Assurance process and if needed created new templates and tools to aid the National Organizations.

▪️ 𝗣𝗿𝗼𝗯𝗹𝗲𝗺 𝗦𝗼𝗹𝘃𝗶𝗻𝗴 𝗮𝗻𝗱 𝗖𝗮𝗽𝗮𝗰𝗶𝘁𝘆 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴: I provided solutions to address challenges and offered guidance on long-term strategies, creating an atmosphere that encouraged sharing best practices and learning from each other

Regional Coordinator (Northern Europe)

Member of ESN Lithuania National Board (2018-2019) &  National Representative (NR) in the Council of National Representatives (CNR)

I held the National Representative role in the Council of National Representatives (CNR), where I was responsible for representing ESN Lithuania and its local entities at various international statutory events organized by ESN International

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

▪️ 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Actively represented ESN Lithuania at ESN International events, ensuring our 14 local sections' interests and perspectives were effectively communicated

▪️  𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗶𝗼𝗻: Critically evaluated the International Board’s work, including their budgetary, strategic, and policy decisions, to ensure alignment with the organisation goals

▪️ 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗟𝗶𝗮𝗶𝘀𝗼𝗻:  Acted as the primary contact for sharing information from ESN International to local and national levels of ESN, ensuring communication was clear and consistent

▪️ 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴:  Kept ESN International updated on the country's status through quarterly reports and worked with the Treasurer to ensure ESN membership fee payments were on track

▪️ 𝗖𝗼𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻:  Built strong relationships with other ESN countries, improving our network and exchanging best practices 

▪️ 𝗗𝗲𝗹𝗲𝗴𝗮𝘁𝗶𝗼𝗻 𝗣𝗿𝗲𝗽𝗮𝗿𝗮𝘁𝗶𝗼𝗻: Prepared and managed country delegations for both statutory and non-statutory ESN International events, ensuring effective participation and contribution.

▪️ 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗶𝗼𝗻 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Oversaw the completion of Section and National Questionnaires, providing valuable insights into organizational performance and opportunities.

▪️ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Led the Local Representatives Community where I shared the news from ESN International together with  Vice National Representative

National Representative of ESN Lithuania

Member of ESN Latvia National Board & National Communication Manager (2017-2018)

In my role as the National Communication Manager for ESN Latvia, I was responsible for the strategic development and implementation of communication initiatives, the organization's representation and visibility. 

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

▪️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Developed and implemented ESN Latvia's communication strategy in line with organizational goals, collaborating closely with the National Board to ensure a cohesive and impactful approach.

▪️ 𝗕𝗿𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed and maintained ESN Latvia's corporate identity, ensuring consistency across all communication channels and materials. Produced visual and promotional content to increase the organization's visibility.

▪️ 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻: Managed the promotion of ESN Latvia on Facebook, boosting online presence and increasing audience engagement.

▪️ 𝗔𝗱𝘃𝗶𝘀𝗼𝗿𝘆 𝗮𝗻𝗱 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Provided advice to the National Board on organizational representation and took an active role in representing both the organization and its local entities improving public recognition

▪️ 𝗟𝗼𝗰𝗮𝗹 𝗦𝗲𝗰𝘁𝗶𝗼𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Helped local entities (sections) with their communication, promoting teamwork and improving skills across the organization.

Communication Manager at ESN Latvia

President, Local Board of ESN ISM (2016-2018)

As President of the Local Board of ESN ISM, I led the organization with a focus on strategic growth, and community engagement. My time was marked by strong leadership and effective stakeholder relations.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

▪️ 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Actively represented the local section at both statutory and non-statutory events, elevating our presence and fostering key relationships in the broader community.

▪️ 𝗕𝗼𝗮𝗿𝗱 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Led and managed the Local Board, steering the team towards achieving our strategic objectives and maintaining high standards of performance and collaboration.

▪️ 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗮𝗻𝗱 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Skillfully managed relationships with stakeholders and partners, securing valuable collaborations and resources essential for our growth and success.

▪️ 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗦𝘁𝗲𝘄𝗮𝗿𝗱𝘀𝗵𝗶𝗽: Oversaw the financial management of the organization, ensuring fiscal responsibility and transparency in all financial transactions and planning.

▪️ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗮𝗻𝗱 𝗘𝘃𝗲𝗻𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Directed a range of projects and events, from conception to execution, delivering high-quality and impactful experiences to our members and the Exchange students community.

▪️ 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Facilitated training sessions for members, enhancing their skills and fostering a culture of continuous learning and development.

▪️ 𝗠𝗲𝗺𝗯𝗲𝗿 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁: Led the recruitment of new members, strategically expanding our team with talented individuals aligned with our mission and values.

▪️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻-𝗠𝗮𝗸𝗶𝗻𝗴: Collaborated with the Local Board in making key strategic decisions, ensuring that our actions and plans were aligned with our long-term vision and goals.

President at ESN ISM

Communication Manager, ESN ISM Local Board (2015-2016)

In my role as Communication Manager for ESN ISM, I was instrumental in elevating the organization's communication strategies both internally and externally, enhancing our digital presence and engagement significantly.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

 ▪️ 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Oversaw both external and internal communications, ensuring clear, consistent messaging that aligned with our organizational objectives and strengthened community engagement.

 ▪️ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed our social media platforms and website, implementing effective content strategies that increased our online visibility and audience interaction.

 ▪️ 𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Created audiovisual materials and graphics tailored for our social media channels. My focus on compelling and visually appealing content played a key role in enhancing our brand identity and message delivery.

Communication Manager at ESN ISM

Secretum Dapp

As a Community Manager, I led the development and management of a vibrant international online community, reaching around 20,000 members across Telegram and Discord. 

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

▪️ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Grew and nurtured an online community of about 20,000 members, creating a welcoming and interactive space for international users.

▪️ 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀: Implemented engagement strategies to boost member involvement and foster a lively community atmosphere.

▪️ 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴: Regularly gathered and assessed community feedback, utilizing these insights to refine engagement approaches and address member concerns.

▪️ 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Actively responded to community inquiries, ensuring members felt heard and supported.

▪️ 𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Collaborated effectively with the development and management teams, aligning community management strategies with overall organizational objectives

𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Managed significant partnerships, enhancing our marketing efforts and extending our reach

▪️ 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲𝗿 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: Executed influencer marketing initiatives, leveraging influential personalities to increase Secretum visibility

𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed key social media platforms like Twitter, Medium and shared the content with the community

Community Manager

g.co/IamRemarkable

#𝗜𝗮𝗺𝗥𝗲𝗺𝗮𝗿𝗸𝗮𝗯𝗹𝗲 is a Google initiative aimed at empowering women and underrepresented groups to celebrate their achievements in the workplace and beyond, challenging traditional modesty norms and glass ceilings.

In my capacity as a facilitator for this inspiring initiative, I conducted interactive workshops and served as an ambassador for #𝗜𝗮𝗺𝗥𝗲𝗺𝗮𝗿𝗸𝗮𝗯𝗹𝗲 in both my personal and professional circles. My role was pivotal in encouraging open conversations about self-promotion and accomplishment recognition, contributing to a cultural shift towards greater inclusivity and diversity in professional environments.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 𝗗𝗲𝗺𝗼𝗻𝘀𝘁𝗿𝗮𝘁𝗲𝗱

▪️ 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗽𝗲𝗮𝗸𝗶𝗻𝗴: Effectively communicated and engaged with diverse audiences, inspiring participants to share their stories and successes.

▪️ 𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗶𝗼𝗻: Guided online workshops fostering a nurturing and empowering environment, enabling participants to develop and thrive.

▪️ 𝗔𝗰𝘁𝗶𝘃𝗲 𝗟𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴: Ensured a welcoming space where participants felt heard and validated in their experiences and achievements.

To discover more about this impactful initiative and how to get involved, please visit:  g.co/IamRemarkable.

#IamRemarkable Facilitator

Founderly

During my internship at Founderly, a  founder accelerator and virtual coworking hub, I contributed to connecting educational resources, experts, investors, and a global talent community, underpinning entrepreneurial success.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

▪️ 𝗘𝘃𝗲𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Assisted in organizing and managing both online and in-person events, enhancing participant engagement and experience.

▪️ 𝗢𝗻𝗹𝗶𝗻𝗲 𝗘𝘃𝗲𝗻𝘁 𝗠𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻: Facilitated discussions and connections as a moderator at online networking events.

▪️ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Contributed to building and managing the Founderly community, nurturing a supportive and collaborative environment.

▪️ 𝗦𝘁𝗼𝗿𝘆𝘁𝗲𝗹𝗹𝗶𝗻𝗴 𝗮𝗻𝗱 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Employed storytelling techniques to captivate our audience and convey the mission of Founderly.

▪️ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed social media channels, creating content that increased our online visibility and engagement.

▪️ 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Supported the creation of educational content for Founderly's programs, aiding in the delivery of valuable learning materials.

▪️ 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮𝗻𝗱 𝗜𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄𝘀: Initiated and fostered relationships, conducting interviews that contributed to the growth of Founderly's network.

▪️ 𝗔𝗰𝗮𝗱𝗲𝗺𝗶𝗰 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Authored a thesis titled "Selection of a Market Entry Mode for Founderly OÜ to Spain," providing in-depth analysis and strategic insights for Founderly's expansion into the Spanish market.

▪️ 𝗦𝗲𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗶𝗼𝗻 𝗼𝗳 𝗡𝗲𝘄 𝗜𝗻𝘁𝗲𝗿𝗻𝘀: Later was responsible for new interns selection and their supervision during their internship time at Founderly

Marketing Intern

Litcargus

In my role as a Passenger Service Agent at Litcargus, I was responsible for facilitating a smooth and efficient experience for passengers flying with airlines such as Ryanair, AirBaltic, SAS, and Norwegian Airlines, utilizing GoNow and Altea systems. Due to my fast learning capabilities, I was able to conclude my trial period before the official date.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

▪️ 𝗣𝗮𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗖𝗵𝗲𝗰𝗸-𝗜𝗻 𝗮𝗻𝗱 𝗕𝗼𝗮𝗿𝗱𝗶𝗻𝗴: Managed the check-in process and boarding of passengers, ensuring a timely and organized departure.

▪️ 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗩𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Carefully oversaw the verification of passengers' travel documents, ensuring compliance with flight regulations and requirements.

▪️ 𝗙𝗹𝗶𝗴𝗵𝘁 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻: Handled the administration of flight documents, maintaining accuracy and efficiency in record-keeping.

▪️ 𝗙𝗲𝗲 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻: Responsible for collecting fees for excess baggage and additional services, handling transactions with professionalism.

▪️ 𝗣𝗮𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲: Provided essential information and assistance to departing passengers, ensuring they had a seamless and stress-free experience.

▪️ 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Maintained effective communication with Ramp agents, Baggage handlers, Arriving passengers agents, and Cabin Crew, ensuring coordinated efforts for optimal passenger service.

During my tenure at Litcargus, I honed my skills in customer service, document management, and cross-functional coordination, contributing to the high-quality service standards of the airline industry.

Passenger Service Agent

HCL Technologies

During my time as an IT Service Desk Analyst in the Cross-Skilled team at HCL Technologies, I played a crucial role in delivering exceptional customer service and technical support within a demanding IT environment.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

▪️ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Provided prompt and efficient responses to customer inquiries, ensuring a high level of service satisfaction.

▪️ 𝗖𝗮𝗹𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Skillfully handled incoming calls, accurately logging details and issues into the ticketing system for effective tracking and resolution.

▪️ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗧𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴: Demonstrated proficiency in diagnosing and resolving technical issues, taking full ownership of problems from initiation to successful resolution.

▪️ 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Regularly updated customers on the progress of their incidents, effectively managing expectations and maintaining customer trust.

▪️ 𝗜𝗻𝗰𝗶𝗱𝗲𝗻𝘁 𝗘𝘀𝗰𝗮𝗹𝗮𝘁𝗶𝗼𝗻: Swiftly escalated high-impact incidents in accordance with established procedures, ensuring comprehensive information transfer for prompt resolution.

▪️ 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴: Identified and addressed the root causes of daily technical issues, contributing to the improvement of overall service quality.

▪️ 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗮𝗻𝗱 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Ensured all activities and duties were conducted in full compliance with regulatory requirements, and adhered to the Enterprise Wide Risk Management Framework and internal policies.

IT Service Desk Analyst

Seimas of the Republic of Lithuania

In my role as the Public Assistant to Rimantė Šalaševičiūtė, a member of the Seimas of the Republic of Lithuania, I was involved in supporting various legislative, administrative, and communication tasks.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁y

𝗟𝗲𝗴𝗶𝘀𝗹𝗮𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Assisted in researching, drafting, and reviewing legislative documents and proposals, ensuring they were in line with policy goals and public interests.

Public Assistant of Rimantė Šalaševičiūtė

Vilnius City Municipality

As an intern at the Youth Department of Vilnius City Municipality, I had the opportunity to contribute to key projects and initiatives aimed at engaging and empowering the youth of Vilnius.

🔑 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 

▪️ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗦𝘂𝗽𝗲𝗿𝘃𝗶𝘀𝗶𝗼𝗻: Played a pivotal role in the development and oversight of the "Youth in Municipality 2016" project, contributing to its successful implementation and impact.

▪️ 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Actively involved in contacting and liaising with stakeholders, ensuring effective communication and collaboration for various youth initiatives.

▪️ 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed the department's website, ensuring it was updated with relevant information, and engaging content, and served as a valuable resource for youth and stakeholders.

▪️ 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Undertook various administrative tasks within the Youth Center, contributing to its smooth operation and the efficient delivery of services to young people.

▪️ 𝗠𝘆𝘀𝘁𝗲𝗿𝘆 𝗦𝗵𝗼𝗽𝗽𝗶𝗻𝗴: Participated in mystery shopping activities, providing insightful feedback to improve the quality of services offered at the Youth Center.

Intern in Youth Department

Seasoned Professional & Connector 🔥| Seeking New Opportunities in Marketing, Customer Service, Training, or Consultancy 💼 | Thriving in Stressful Situations 💪 | Passionate Life-Long Learner 📖

Ever wish your data could just 𝗧𝗘𝗟𝗟 you what to do? 🔍

𝗧𝗵𝗮𝘁'𝘀 𝗵𝗼𝘄 𝗜 𝗵𝗲𝗹𝗽 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗹𝗶𝗸𝗲 𝘆𝗼𝘂𝗿𝘀!

I'm Daina 👩, a Data & Business Analyst who believes in making data accessible and actionable

𝗠𝘆 𝘀𝗲𝗰𝗿𝗲𝘁 𝘄𝗲𝗮𝗽𝗼𝗻?

My unique mix of communication, facilitation, problem-solving skills, and technical expertise in data analysis  

Before diving into data, I wore many hats, from Social Media Marketer to Customer Service Representative and Workshop Facilitator

And now, this diverse background and experiences help me to turn complicated data into simple, actionable insights that drive change 📈

𝗛𝗲𝗿𝗲'𝘀 𝘄𝗵𝗮𝘁 𝗜 𝗯𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝘁𝗮𝗯𝗹𝗲:

▪️ 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: Tableau, SQL, Google BigQuery, Cohort Analysis, Funnels, RFM Analysis, A/B Testing
▪️ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Skilled in explaining tricky concepts in a simple manner 
▪️ 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Thrive in fast-paced, high-pressure environments.
▪️ 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴: Great at brainstorming creative solutions 
▪️ 𝗚𝗿𝗼𝘄𝘁𝗵 𝗠𝗶𝗻𝗱𝘀𝗲𝘁: Driven by curiosity and a belief in lifelong learning 

𝗪𝗵𝗲𝗻 𝗜'𝗺 𝗻𝗼𝘁 𝗲𝘅𝗽𝗹𝗼𝗿𝗶𝗻𝗴 𝗱𝗮𝘁𝗮, 𝘆𝗼𝘂 𝗺𝗶𝗴𝗵𝘁 𝗳𝗶𝗻𝗱 𝗺𝗲:

▪️ Cheering for Lando Norris and Team McLaren at an F1 race 🏎️
▪️ Playing a match or two in League of Legends/Mobile Legends 🎮
▪️ Engaged in a discussion about politics  💬
▪️ Exploring the new places in the city 🌇

Now, I'm channelling my skills and passion into starting my career in data, thus I am open to career opportunities in the field 💼

I’m excited to bring my skills to the table, helping you, your team, or your business uncover trends, optimize solutions, and drive growth – whether it's through visualizations, statistical analysis, or clear communication

Ready to connect and explore how we can achieve success together? 💫

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