Docker, Inc

Conduct monthly Admin onboarding webinar focused on activating paid-for features and increasing product usage activity 

Develop dashboards in Salesforce, Gainsight, Sigma, and Looker for KPI reporting and tracking of customer success efforts and resolution

Used linear regression to help create the rubric determining what constitutes a “healthy” customer

Wrote TypeScript to modify Docker Desktop to display learning and training content (presenting to UX team to be included in next version update)

Customer Success Manager

Programmed a Chrome Extension to display critical technical information during real-time customer calls empowering reps to answer questions successfully

Led the West team in pipeline generation ($75k per week at ACV ~$16k) delivering tailored solutions and filling technical needs

Trained a team of 16 reps in outbound prospecting and technical product knowledge

Account Executive

$1M+ Closed Won since April '23

$2.5M Sourced Pipeline

$925k pipeline closed won 2023 (April '23-Dec '23)

Q4 Beacon Award - Outcome Driven
Top BDR & BDR of The Year - Started April '23
Multiple Sales org training sessions on outbound prospecting

Senior Business Development Representative

Promoted to Senior role after 7 months.

#1 since starting (Apr '23)
Q2 '23 - 280%
Q3 '23 - 189%
Q4 '23 - 121%

ACV ~$18k

Digging for Gold Award - #1
Q2 '23 for $700k sourced
Q3 '23 for $600k sourced
Q4 '23 for $700k sourced

Q4 Beacon Award for being Outcome Driven

Led org wide sales training on outbound prospecting

Train and mentor others to achieve quota

Working in Mid-Market & Enterprise & Strategic segments

Business Development Representative

The Church of Jesus Christ of Latter-day Saints

Side project (never finished): Take a Wireshark dump and geolocate the IPs and draw lines on a map showing the path of the connection using Python

Investigate and remediate cybersecurity incidents using Splunk, Sophos, PaloAlto, Blue Cat, MDO, MDCA, VMware, among other internal tools

Manage an Azure Active Directory of more than 30k global users for information security events 

Perform malware analysis, incident remediation, and cybersecurity investigation using VMware, BurpSuite, WireShark, and similar cybersecurity tools

Log incident information, remediation processes, and observed malicious events in ServiceNow for incident management purposes

SOC Intern

Saela Pest Control

Develop ETL data pipeline process in Python, using Prefect (workflow management), Docker, AWS, Tableau Server API, Pandas, NumPy, Dask, and PyTest. Reduced ETL read/write time by 95%+ implementing multiprocessing solutions.

Create sales, customer success, and operations dashboards in Tableau for executive level stake holders

Perform adhoc data analyses using MySQL and Python as requested

Use Python-PyTest to automate QA for data efficiency and accuracy. Decreased data QA process time by 98% using PyTest automation.

Integrate REST API solutions for data extraction from a wide range of sources

Configure AWS EC2 instance using Docker and Prefect, by compiling Bash files to automatically run our ETL pipeline every-hour, on-the-hour

Data Engineer

Goldman Sachs

Identify risks at the firm and work across teams to develop scoping and methodology necessary to analyze the data and mitigate the risk as it relates to financial crime

Develop strong relationships with several different teams in different divisions at the firm and explore potential risks and approaches for mitigation

Investigate large datasets, legal documents, and financial contracts to understand trends and possible criminal behavior taking place

Research varying areas that have touch points to financial crime, including: wildlife trafficking, human trafficking, terrorism financing, fraud, and cryptocurrency

Senior Analyst

Abnormal Security

•	Developed and implemented a previously non-existent quality plan within the Security Analyst Team to increase both quality and performance in achieving KPI and SLA metrics for over 30 analysts

•	Conducted hiring process technical interviews for over 10 candidates

•	Collaborated with data science, software engineering, and product management teams to develop, implement, and improve several products for security analyst quality assurance

•	Developed, analyzed, and reported metrics from a data lake-house to key stakeholders weekly

Quality Assurance Analyst

•	Operated independently identifying thousands of email attacks using an in house SIEM

•	Cooperated in small teams to accomplish daily and weekly tasks of identifying and remediating attacks for a large customer base comprised of Fortune 1000 and Fortune 500 companies

•	Triaged over 2000 email messages per week with 99% accuracy, in addition to investigating over 300 compromised email accounts of customers and vendors of customers per week with 99% accuracy

•	Created multiple dashboards for tracking KPI and SLA metrics for over 30 analysts

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