Westpac Institutional Bank

Managing Director and Chief Operating Officer, Global Transaction Services

Westpac Group

Chief Operating Officer, Global Transaction Services, Westpac Institutional Bank

Chief of Staff to the Chief Operating Officer, Westpac Group

Westpac is an Australian bank and financial-services provider head-quartered in Sydney, New South Wales. It is one of Australia's Big Four Banks and is also the second-largest bank in New Zealand. As at 30 September 2014, the Westpac Group employed approximately 36,000 people (FTE) in Australia, New Zealand and around the world, and had global assets of A$770.8 billion. It is ranked in the top 5 listed companies by market capitalisation on the Australian Securities Exchange Limited (ASX) and has a market capitalisation of ~A$100 billion.

Director, Group Strategy

Executive Manager to the Chief Strategy Officer and Director - Group Strategy

Strategy Manager, Group Strategy

Creating Australia

Creating Australia is a newly established independent not-for-profit company providing support and leadership for the community arts and cultural development (CACD) sector

Company Director

Blake Society

The Blake Society is a non-profit organisation that implements and manages an annual Prize and Exhibition program for contemporary art and poetry exploring the themes of spirituality, religion and human justice.

The Boston Consulting Group

Case experience including: 
- Feasibility study, including economic modelling and business plan for a national Indigenous centre for art and culture for a government agency;
- Operating model reviews and strategy development for not-for-profits and public sector agencies;
- Business model and pricing strategy review for a digital media company; 
- Consumer retail supply chain loss diagnostic, store operations review and process optimisation; 
- IT capability assessment and cloud strategy  for a multi-national mining conglomerate; 
- Customer segmentation and pricing review for an industrial goods company; 
- Equalisation strategy review for a national sporting organisation.

Consultant

Sydney Youth Orchestras

Designed and implemented resource planning and operational systems which improved organizational efficiencies and staff performance, and continue to be used today

Operations and Resource Planning Consultant - Contract

Australian Chamber Orchestra

Developed and implemented strategic plans, business plans and managed orchestra managers, their support staff and ACO musicians (25 full time staff and musicians)

Executive Manager - Operations

Consistently operated within program and tour project budgets achieving significant surpluses (frequently exceeding 10%);
Successfully planned, coordinated and managed domestic and international tour projects (in excess of 100 concerts p.a.) as well as financial management of tour budgets including long-term planning and forecasting.

Senior Manager - Orchestral Touring, Projects and Logistics

As an experienced executive manager I have worked in corporate strategy, transformation, customer remediation, operations, operational risk and financial crime risk management, and transactional services for the Westpac Group. I also have ~3 years consulting experience from BCG, and over 10 years in board director and senior management roles for leading Australian arts organisations.

I have a strong passion for strategy development and transformation, people development and training, risk management and business performance improvement.

Specialties: corporate strategy development and implementation; people development and training; operating model and value chain analysis; risk management; stakeholder engagement and negotiation; project and program management; business process improvement; financial analytics and modelling; business performance improvement; innovation and fintech partnerships; automation.

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