Eastern Kentucky University

As Associate Vice President of Student Success, Engagement, and Opportunity at Eastern Kentucky University, I lead transformative initiatives that redefine student success, access, and engagement. With a steadfast commitment to diversity, equity, and inclusion, I have implemented data-driven strategies and cutting-edge technologies, including CRM systems, to streamline recruitment, optimize enrollment, and enhance student satisfaction.

Overseeing diverse units—Undergraduate Admissions, Dual Credit, Financial Aid, Enrollment Marketing, and more—I excel in managing complex organizations and guiding cross-functional teams toward shared goals. My leadership has driven the development and execution of strategic enrollment plans that significantly increased student body growth and diversity, aligning with the institution's mission and values.

Beyond enrollment, I champion student engagement and personal development through co-curricular programs, leadership opportunities, and access to transformative experiences such as internships, research, and study abroad. By fostering a culture of inclusion and empowerment, I help students navigate their educational and career paths with confidence and purpose.

Associate Vice President

In my tenure as Executive Director of Enrollment Management and Student Success at Eastern Kentucky University, I orchestrated strategic initiatives that significantly advanced the institution's enrollment objectives, leading to an impressive 30% increase in student enrollment. My leadership spanned across critical areas including Admissions, Transfer Services, Diversity Recruitment, and Enrollment Marketing and Communications, where I implemented innovative practices that underscored our commitment to diversity, inclusion, and student success. By managing and optimizing the Slate CRM system, I enhanced enrollment processes and the overall student experience, contributing to a nurturing and vibrant academic community. My approach was characterized by a data-driven strategy, fostering a culture of excellence and innovation within the team. Collaborating extensively with various academic and administrative units, I played a key role in improving retention rates, student engagement, and operational efficiency, establishing a new benchmark for enrollment management excellence.

Executive Director

In my capacity as Senior Director of Enrollment Management Operations & Communications at Eastern Kentucky University, I led transformative initiatives that fundamentally improved operational efficiency and communication strategies within the enrollment domain. My leadership was instrumental in overhauling admissions processing and enrollment marketing, where I adeptly streamlined processes using the Slate CRM system, ensuring a seamless and integrated experience for prospective students. I was responsible for developing and executing a comprehensive, data-driven communication strategy that effectively engaged a diverse student body, significantly contributing to the institution's ability to attract and enroll top talent. By leveraging cutting-edge technology and strategic planning, my efforts not only optimized the admissions journey but also positioned the university as a leader in adopting innovative practices in higher education enrollment management.

Senior Director of Enrollment Management Operations & Communications 

As the former Deputy Director of Admissions at Eastern Kentucky University, my role was pivotal in sculpting the institution's student body, marking a significant period of strategic development and implementation of innovative recruitment strategies. My leadership was instrumental in enhancing the admissions process, ensuring a seamless application and enrollment experience for prospective students. I was deeply committed to increasing the institution's visibility and reputation, both locally and globally, through successful partnerships and data-informed decision-making. My dedication to diversity and inclusion was central, ensuring our admissions process was equitable and reflective of the diverse talent enriching our community. This experience was a rewarding journey, empowering prospective students towards academic success and personal growth, and underscored my passion for advancing excellence in higher education.

Deputy Director of Admissions

During my tenure as Associate Registrar at Eastern Kentucky University, I was deeply involved in the intricate workings of academic administration, playing a crucial role in managing student records, academic policies, and ensuring institutional compliance. My leadership was instrumental in overseeing course registration processes, facilitating transcript evaluations, and upholding academic standards and regulations. Collaborating closely with academic departments and administrative units, I supported curriculum development and academic planning, contributing to the enhancement of the educational experience. My commitment to maintaining the integrity of academic records and adopting a student-centric approach was central to my role, underscoring my dedication to academic excellence and the advancement of higher education.

Associate Registrar

Northern Kentucky University

In my role as Assistant Director of Admissions Processing at Northern Kentucky University, I oversaw and enhanced the operational aspects of admissions, playing a crucial role in refining the efficiency and effectiveness of the admissions process. My tenure was marked by the successful implementation and optimization of admissions technologies and processes, which significantly improved application handling and decision timelines, contributing to an enhanced applicant experience. This position allowed me to develop a deep understanding of the complexities involved in admissions processing, from initial application to final enrollment, emphasizing the importance of a seamless, user-friendly process for prospective students. My efforts in this role underscored my commitment to facilitating access to higher education, streamlining administrative procedures, and supporting the broader goals of the admissions team through strategic use of technology and process improvement.

Assistant Director Of Admissions Processing

In my capacity as the One-Stop Coordinator of Customer Service at Northern Kentucky University, I spearheaded the comprehensive front-end and customer service operations across the Registrar, Admission, and Financial Aid offices. This role allowed me to drive excellence in service delivery, ensuring students received all-encompassing support from a single, streamlined point of contact. My responsibilities included directly supervising and mentoring a team of three full-time professionals and four student workers, significantly boosting our center's efficiency and effectiveness. My dedication to delivering exceptional service and empowering my team underscored our institution's commitment to student success and satisfaction, showcasing my ability to lead with a focus on service excellence in an educational setting.

One Stop Coordinator of Customer Service

As a Degree Audit Analyst at Eastern Kentucky University from July 2013 to May 2015, I played a crucial role in maintaining the integrity of academic data, ensuring precise and accurate degree audits for students. My responsibilities included the meticulous management of course program and curriculum inventories within the Banner system. I engaged in hands-on work, configuring degree requirements using Scribe user tools and collaborating seamlessly with various Banner modules. My commitment to precision and data accuracy significantly contributed to the institution's ability to offer students clear and reliable information on their degree progress, thereby facilitating their academic success.

Degree Audit Analyst

As an Academic History Specialist at Eastern Kentucky University from May 2012 to July 2013, my responsibilities centered on precisely managing academic data within the Banner Database system. This pivotal role entailed the meticulous maintenance and retrieval of academic records, encompassing essential tasks such as processing documents related to academic history, evaluating transfer credits, and managing grade contracts. My unwavering dedication to accuracy and keen attention to detail ensured the integrity of academic records, facilitating seamless processes for students and reinforcing the institution's commitment to academic excellence. This experience underscored my commitment to maintaining high standards in academic record-keeping and contributed significantly to the efficiency and reliability of the university's academic operations.

Academic History Specialist

Middlesboro Nursing and Rehabilitation Facility

As Executive Assistant to the Nursing Home Administrator at Middlesboro Nursing & Rehab Facility, I
served as a pivotal conduit for efficient administrative operations, directly supporting the Administrator
in executing their vision for high-quality patient care and operational excellence. My responsibilities
encompassed managing complex schedules, facilitating communication between department heads,
and ensuring compliance with healthcare regulations. My ability to navigate the nuances of healthcare
administration, coupled with my unwavering commitment to enhancing the lives of our residents,
contributed significantly to the improvement of facility operations and the elevation of patient care
standards. This role honed my skills in administrative management, strategic planning, and stakeholder
engagement, reinforcing my passion for contributing to meaningful change in the healthcare sector.

Executive Assistant

As Associate Vice President for Student Success at EKU, I am dedicated to empowering students to achieve their academic and personal goals. With over a decade of experience in higher education leadership, I specialize in strategic enrollment management, retention initiatives, and cultivating campus-wide collaboration. My passion lies in driving transformative change through data-driven decisions and student-centric strategies. 

Outside of work, I enjoy mentoring emerging leaders, running, reading, and staying active in community development efforts.

Taplio

Dan Hendrickson's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Dan Hendrickson's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Dan Hendrickson's Linkedin Analytics