Dana West's Linkedin Analytics

Remote | Management | Customer Service | Leadership | Sales | Training | Public Relations | Selling | Strategic Planning | Data Analysis | Budgets Skills Customer Service & Sales 30 years Solved issues and provided sales and solutions face-to-face with Radio Shack as well in a Qwest call center Senior Manager 20 years Managed the most profitable, highest volume Radio Shack store in Colorado. This included all aspects of managing staff, including interviewing, hiring, training, motivating, promoting, ordering, and payroll. Data analysis 15 years Excel spreadsheet analysis of insurance claim data. Publishing 10 years Designed periodic newsletters for a variety of jobs and volunteer organizations Education Google Developer Challenge Scholarship/Data Analyst Certificate 2018 & 2021 Dale Carnegie Leadership Training, Denver CO 2001 Tom Hopkins “How to Master the Art of Selling”, Denver CO 1988 BA, Business Administration, Michigan State University 1982 Recognition & Awards earned • Recognized by Radio Shack as a 3-time President’s Council member (Top 100 managers in the company) • Leader’s Club winner (sales gains and profit control) • Multiple winner of top wireless sales and manager-of-the-month awards • 3-time Qwest Bravo Club award for outstanding sales performance and customer service Volunteer Tasks & Hobbies • Colorado TABOR (Taxpayer’s Bill of Rights) Foundation/TABOR Committee board member and website/social media admin • Member of City of Thornton Business Advisory & Neighborhood Revitalization task forces • Former President of Woodbridge Station HOA Board of Directors • KCØMYP Amateur (Ham) Radio Extra Class license • Founder & admin of the DMR Tech Net weekly broadcast to demystify Digital Mobile Radio