Danny D.'s Linkedin Analytics

After 30 years in industry working up to director and c-level in finance ops, GRC/revenue assurance, customer ops, customer strategy, technology, commercial and product roles, I am a management consultant and have gained many recommendations for my work (see below). Having experienced a fair amount of both success and failure, I am a learner by nature and thrive when taking on new challenges. I have years of experience working hard on delivering programmes, transformational change, strategy, commercial results, new product development, risk & revenue protection and customer experience improvements. Areas of expertise: • Board Advisory • Programme Director • Governance, Risk and Compliance (GRC) • Cybersecurity • Fraud, Investigations, Revenue Protection • M&A, Divestiture, Due Diligence • Technology Strategy • Business and Digitial Transformation • Commercial Strategy • Target Operating Model and Org Design • Customer Experience • Product Development A few highlights below: • Transformative leader and advisor with a track record of delivering large programmes of work from strategy through execution; resulting in material shifts in customer experience, operating models and commercial outcomes. • 30 years’ experience working in the Telecoms, Retail, NFP, Government and Education. 14 years as a senior director reporting into the executive leadership team. • A combined strategic and execution thinker with a passion for turning strategy into results, through building robust linkage between strategic aim, business design and executable plans. • A vast amount of experience in leading and executing business programmes covering transformation, customer experience, product development and commercial portfolios. • Significant results achieved through leadership and execution of large-scale transformation programmes covering people, customer experience, product development, risk & revenue assurance, core technology and digital programmes, delivering P&L contribution worth over £100m p.a. • Founded and grew a digital start-up business Portevo, that created a digital B2B services marketplace platform for procurement of independent consultant services. The platform enabled clients to get expertise custom-fit to specific goals. The business was ultimately wound up after experiencing some early stage growth and positive feedback but not managing to secure seed funding needed to fund the next stage of growth during tougher macroeconomic conditions post COVID.