Dan Hemans🐻's Linkedin Analytics

🖥️ Mission = IT SUPPORT. Journey ⬇️⬇️⬇️ 💡 Skillset Snapshot: 🛠️ Help Desk Support: Every call is a new challenge, a chance to put my problem-solving to work. Whether it's a downed internet connection or a malfunctioning application, I'm the first line of defence, ensuring that issues are identified, tickets are issued, and peace of mind is restored. 🌐 Networking: I've dived headfirst into the nuts and bolts of networking. Setting up routers, configuring firewalls, and implementing failover strategies. It's about keeping the data flowing and the business operational, no matter what. 📈 Ticketing System: With hands-on experience in our ticketing system, I'm sharpening my skills in client communication, note-taking, and precise information management. It's all about efficiently and accurately tracking requests, events, incidents, and alerts. ☁️ Cloud Connectivity: I'm not just learning about the cloud—I'm working with it. Connecting devices, managing storage, and understanding the vastness of Azure's capabilities. 🎓 Certifications: With the Microsoft Azure AZ 900 on my radar, I'm closing in on a milestone that'll solidify my grasp on cloud concepts, architecture, and services. It's not just a test; it's a testament to my commitment to the field. 🔑 Key Competencies: - Cloud Services Integration/Management - Advanced Troubleshooting Techniques - Rapid Response and Issue Resolution - Robust Ticketing and Documentation - Effective Client Communication - Practical Networking Solutions Reach out [email protected]