Procom Labs

Lead QA Tester on www.ClientConnections.com website from first, line of code to release to live.
Work with a small team of developers and BA's to ensure the quality is there for release.
Analytics prototyping for reports using SQL and Mixpanel funnels, 
Automation of regression test using Selenium and Katalon Studio,  
Angular testing within Agile development group. Test Mobile application and Mobile friendly website

Quality Assurance Analyst

Rethink Solutions Inc.

Support a team of 5 developers but testing development code changes prior to release to live.
Produced a master test plan to insure coverage and provide a starting point for automated testing
Created detail test documents for each feature of the product covering create, edit and delete.
Conceived, created and implemented a standalone automated test environment using Selenium RC
Created selenium RC test cases and test suites for ongoing regression testing during development
Run nightly regression batch test suites and daily review of results, documenting any new defects 
Localization testing of system for Canada, USA and French 
Cross browsers compatibility testing on Firefox, Chrome, IE9, IE10 
Gained knowledge of iTAM Link Property Tax Management Software by performing automated and manual software testing on the product

Software Test Engineer

411 Local Search Corp

Performed automated and manual software testing within an agile development group
Validated the storage of statistics in a high volume (>100 records per second) No-SQL data store
Wrote tests and test cases to insure coverage of specification and requirements
Using Selenium IDE  to recorded and debugged automated scripts for validation of  UAT requirements
Validated functionality on web pages built on the Zend framework using the MVC pattern
Cross browsers compatibility testing on Firefox, Chrome, IE8, IE7
Validation of Qcode embedded on web page using different Phone apps
Produced and updated documents for the Wiki in house shared development documents tool.
Daily use of Xstudio ,entering requirements, creating Specification, tests and test cases 
Issue Tracking from new>acknowledged>resolved>close. Created bug statistics for senior management.
Regression testing using automated scripts via Selenium RC within Xstudio

Quality Assurance Tester

OrderDynamics Corporation

• Created performance profiling matrix of client sites using Fire Fox tools
• Tested the wire framework of web sites being produced both manually and using automated tools 
• Constructed test cases within TFS 2010 Test Manager for each object type used in the wire frame work 
• Verification of dynamic navigation menus, static content pages and search options within a site
• Performance profiling of existing web site using Fire Fox tools to generate data
• Introduced and used a staging environment to pre test releases and fixes
• Triage customer issues, recording steps needed to reproduce issue, before released to programming
• Created, tracked and closed customer issues, and development bugs using Visual Studio 2010
• Provided help with data cleansing by reviewing customer 19000+ data records for mismatched records
• Using Fire Fox automated tools to validate links presented on a single web page
• Manually tested each link within a web site to validate it is directed to the correct page

Quality Assurance Engineer

Integrated Dealer Systems

-Worked with developer previewing technical specification during creation to insure consistency of design saving development time by reducing the need to rework screens after the start of programming. 
-Started continual testing of the build process until the process was error free this reduced time required to install a release from days to minutes 
-Worked with customer support development group to test minor changes to system prior to release resulting in reduction in service calls and an overall increase in customer satisfaction.
-Initiated screen shot error logging, as a standard in bug reporting on Visual Studio Team Foundation which lowered bugs rejections by the development group to less than 5% 
-Introduction of full menu testing by mapping and running manually each menu option, resulting in the removal of Not Applicable (N/A) menus for a better overall look to the application. 
-Started hot key testing on Graphical User Interface to insure consistency across offering, and no duplication of keys to insure the application still worked if the mouse didn’t.
-Created the basis menu frame work within Visual Studio Team Foundation for Tester for logging test cases for later use in the automated testing
-Used Visual Studio Team Foundation for Testers to produce reports for internal auditors for compliance to SOX 
-Validated the Graphical User Interface on new Customer Relationship Management system (CRM) insuring it conformed to the technical specifications   
-Tested the installation and the application of new software for Palm pilot hand held devices including integration of 3rd party application for deployment with existing retail customers 
-Technical reviews of Business Analyst designs providing feed back to enhance the over all look and quality of the product.

Software Quality Assurance Engineer

Pitney Bowes of Canada

--Managed company–vendor relationships, including Major accounts with Canada Post, Purolator Courier, and UPS providing a single point of contact for their issues to be resolved 
-Reduced the sale to install timeline from an 8 weeks average to 10 days by having sale documents reviewed before ordering to insure correct equipment ordered and inspecting shipment for accuracy. 
-Extensive analysis of customer requirements and managed implementation to meet those requirements.
-Scheduling work into a realistic and attainable time management project for team of 6 software installer to insure no loss of revenue due to idle workers 
-Extensive testing of Hardware and Software prior to shipment to customer ensuring the install and setup time by installer was minimal giving them maximum training time on site. 
-Organized department for software production and configuration nationwide by maintaining a configuration management and version control database on each customer.
-Supported Sales by helping prepare proposals for the customers, and offering the best solution based on their needs. Worked closely with marketing to enhance products with new features that customers required 
-Provided daily support for Canada Post retail locations by retrieving missing records from direct customers systems.
-Coordinated Software updates for 400 plus accounts (including Governments and banks) utilizing the installer team members to meet deadlines set by vendors.

Carrier Compliance Analyst

1998-2000 Senior Test Technician
1989-1996 Senior Test Technician
1987-1989 Service Technician											

Launched a new state of the art technology product for Logistics Industry in the Canadian market by provide Canadian technical documentation, carrier support, programming and testing prior to release, 
- Supported and configured hardware and software products for over 2000 customer’s. 
- Programmed and tested custom software using IBM PC and Micro Vax 3000 in C and FORTRAN
- Provided detailed technical support to Diagnostics and Field Service personnel for 10 different products with over a 100 different software versions
- Supported the Marketing department on various activities such as; preparing specs, technical solutions etc. 
- Maintained and operated in house automated build and testing systems and their databases
- Created and tested master software for prom and disk based products using a Micro Vax 3000 running VMS
- Created and maintained technical documentation on all products supported 
- Created gannt charts of all tasks required supporting software change using Microsoft Project
- Provided technical support and guidance to team members during change implementation
- Wrote the training documentation for in house automated build and test software
- Training of replacement employee’s also ongoing support and guidance during transitions 
- Provided training to field support staff on new Ascent product being released in Canada
- Set up and tested new equipment prior to shipment to customer

Senior Test Technician

Footprint Software (IBM)

IBM Acquires Footprint Software Inc 30 May 1995

-Organized the department for software production by implementing a version control for the programmer, reducing rework required by the Quality Assurance team due to wrong versions being released into a build. 
- Responsible for Test planning, development, scheduling and execution for the Call Centre solution 
- Managed the Quality of the Call Centre solution. Prepared test cases and test plans
- Reviewed and analyzed Business, users, system requirements, and functional specification, 
- Participated in testing and integration of other “financial based” software. (E.g. Visual Banker) 
- Executed tests (functional, system, integration, regression, user acceptance) to financial software based products.
- Testing activities covering a wide range of technology across different platforms, NT3, NT4, OS2, OS2-Warp
- Prepared status reports and quality results reports. 
- Utilized in house and commercial tools such as Lotus Notes Bug tracking system
- Application testing on NT4 and OS2-warp systems
- Integration testing of JAVA code into a Visual Age Smalltalk environment, HTML testing
- Provided support and guidance to new tester and programmer.

Senior Quality Assurance Analyst

Strong background in QA/Testing with Selenium and Katalon automation, looking to gain more knowledge of automated and accessibly testing tools.

Experience
Supported the iTAM Link Property Tax Management Software development team by providing UAT.
Conceived, created and implemented a standalone automated test environment using Selenium 
Performed exploratory testing and acceptance testing of new features as part of a story-driven Agile development process
Worked closely with the Product Owner and Development Team to understand features to create robust and comprehensive tests to verify functionality.
Three years in a Fast paced Lean Sigma Six Research & Development environment working as the Software Quality Assurance Engineer,

Specialties: TECHNOLOGY BACKGROUND: 
Platforms: Web Windows (95, 98, Me, NT, 2000, XP, 2003, Vista, Win7), NT3, NT4, OS2, OS2-Warp, Universe, Browsers: IE 6-7-8, Mozilla Firefox , Google Chrome
Languages: PHP, HTML NET 3.5 SP1 and .NET 4.0., C, C+, Visual C#, VMS, Fortran, Basic, Assembler, Visual Age Smalltalk, Java, OO
Other software: Monouve, Mongodb, Xstudio , Selenium IDE, Selenium RC, Zend, AJAX, MVC and MySQL, VSTF for Tester, TFS 2010 Test Manager, VS 2010, ALM 2010, Lotus Notes, Microsoft Office, FogBugz, Angular testing, Katalon Studio

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