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Globally minded management consultant with 10+ years of experience working with Technology, Media, and Telecommunications companies. Daniel’s passion lies in guiding clients through every step of transformative programs by working with them from strategy definition and business case development all the way through execution. Daniel supports organizations as they look to improve the Lead-to-Cash (L2C) process and upgrade their supporting systems. He has expertise across the BSS/OSS landscape with a focus on how to improve the overall customer experience. Daniel works to help lead change across business functions in the L2C lifecycle (product, sales, pricing, contracts, ordering, billing, collections, finance, etc.) as a part of transformation programs for his clients. Interested in connecting with professionals in the Technology, Media, and Telecommunications industry, as well as strategy, customer experience, L2C, and BSS experts. Ardent BYU sports fan and a proud member of Team Fuqua. Interests: college football, southern cooking and baking, reading business and personal finance materials, art collecting, game theory and behavioral economics, business strategy, psychological thrillers, classical music. Keywords: strategy, customer strategy, customer experience, strategic assessment, CEX, customer lifecycle, consulting, management consulting, client experience, workshops, metrics, analytics, project management, program management, lead-to-cash, L2C, opportunity-to-cash, O2C, BSS, BSS/OSS, business readiness, technology, media, telecommunications, communications, MSO, MVNO, ILEC, CLEC, IXC, WSP, ISP, cable operator
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