Getsafe

- Lead generation B2C (English)
- Calls to up to 256 customers per day, booking leads approximately 5-12/ day
- GP worth E106500+/9 months, top 8 of English team
- Concierge service: technical troubleshooting, clarifying policy points, customer service
- Driving customer satisfaction, delivering new service offerings and supporting users in
navigating digital workflows
- Shaping ideas for innovative, customer-centric digital insurance solutions while
supporting team objectives within a fast-moving FinTech startup.
- Maintaining quality standards, updating databases
- Using Pipedrive to target leads and personalised follow-ups
- Leveraging Confluence and Slack to knowledge share, collaborate and document
internal processes

Sales Service Agent (contract)

𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬: Freelance talent acquisition consultant finding people for your team 
* Fractional sourcing
* Full cycle recruiting
* Project management 
* Business development
* Market consultation
* Assessment planning
Offering you flexibility to have a dedicated recruitment consultant as and when you need me. 
Fields: life sciences, pharma, med devices and tech. 

𝐂𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 with jobseekers support: 
* Resume feedback
* Job board maximisation
* Applications, cover letters, sources
* Interview preparation, and more.

Helping 𝐚𝐜𝐚𝐝𝐞𝐦𝐢𝐜𝐬 𝐭𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧 to industry through one-to-one and 𝐰𝐨𝐫𝐤𝐬𝐡𝐨𝐩𝐬.

Talent Acquisition Consultant

Diakonie Münster

Long term care of the elderly and patients with chronic neurological conditions.
Residential care home with 24+ patients per floor.
German language role.

Healthcare Assistant

Kelly

Science Consultant, International - Remote working
Project managing 15-20 roles, across 6 countries, in 3 industries (Tech; Pharma; Medical devices).
Bringing in GP of over 25k in one month alone when markets were struggling. 
Screening upwards of 300 applications per week. 
Internal ATS: Bullhorn
Sourcing: LinkedIn, Google X-Ray, Xing, Monster, Vacatures, Conference databases
Entry level to Executive
Creating role-specific talent pools of screened individuals for future hire.
Writing engaging job descriptions
Personal and corporate branding. Podcast collaboration. 
Twitter, Instagram, Xing, Facebook, and other social media outreach. 
7000- 20000+ post impressions, 5000+ followers on LinkedIn. 
Business penetration, ecosystem creation, and maintenance. Business development and prospecting candidates.
Market analysis. Cognisant of current and changing immigration laws, emerging digital nomad, and hiring trends.
Understanding and presenting an overview of different Life-science industries, pre-clinical drug development, clinical development, vaccines, quality assurance, cold chain logistics, cell and gene therapy, diagnostics and biomarkers, biologics, biomanufacturing and process development, regulatory science, medical devices, QA and QC, data science, AI, cybersecurity, and predictive analytics.
Understanding and recruiting for Tech roles in security and program management. 
Outreach to academic institutions, supporting early career scientists, public outreach events with audiences of 500+, raising business profile, and candidate profile development.
GP and KPI targets.
Internal communications (passion project) - writing travel blogs for KellyWeb International.

University of Münster

PROCare4Life EU funded project
• Project management: Collaborating with European consortium to create health platform through iterative process. Time and resource budgeting, documenting KPIs, writing deliverables. Marketing and stakeholder engagement. Presenting findings weekly. Communicating with parties using multiple channels, modes and platforms. 
• Technical writing: Writing technical and user manuals, developing training materials incl video, arranging translations. 
• Ux/Ui: quantitative, qualitative and mixed methods Ux research, transcription, publishing findings. 
• Consulting: coproducing algorithms, advising technical partners on medical aspects. 

Muenster University
• Research: Developing and actualising research investigating gait. Presenting research. 
   Co-creating and analysing large-scale health survey, and publishing scientific findings (12 papers, over 2500 citations). One resulting publication is the top most cited publication in its field as at April 2022 and won the Nutrients 2022 Best Paper Award. 
• Writing: scientific publications, peer-review, and supporting colleagues in their writing (editing and proofreading).
• Teaching: course content creation and mentoring students through internships. Cover teaching, examination, and invigilation. Supporting students through difficult transitions. I improved pass rates for a module by 30% through engagement while making the materials and examinations more challenging. 
• Networking: Participating in other research projects. Networking across different platforms. Recruiting research assistants from abroad.

Research Associate

Mercedes-Benz Customer Assistance Center Maastricht NV

Handling telephone and email enquires and complaints for the UK and Malta division of Mercedes-Benz. This role was as a flex-worker through SD-Worx and allowed me to work with a wonderful team in a great location while I continued to search for a scientific role. This role opened my eyes to customer-care centres, and what they can achieve for customers, as well as what they cannot.

Customer Service Representative

null

Systematically screening scientific literature at various stages for inclusion in an academic review of balance and gait measurement in bilateral vestibulopathy. Published in JAMA

Research Assistant

Private company

I was requested to support a 10 y.o Korean national with limited previous English knowledge to integrate into a fully English school. 
Tasks included supporting him to understand class content 
Supporting homework comprehension across a range of subjects.
Tutoring.
I attended parent teacher meetings on behalf of the family.
I selected games such as 'Count Down' to encourage his language and mathematical skills. I instigated at home science experiments during vacation periods to spark his curiosity.
I supported medical visits as his mother did not speak English.
The child succeeded very well, his marks improved, his confidence and friendships grew, and it was nice to see him win some year end awards. Teacher feedback was complimentary.

Tutor

Ethos

✅ Conducted anonymous visits to high end restaurants, retail stores and service providers to assess customer service quality and adherence to company standards
✅ Evaluated employee interactions, food quality, service style, timeInes,  cleanliness, product availability, and overall customer experience
✅ Followed detailed guidelines and scenarios to ensure consistent, unbiased reporting
✅ Submitted comprehensive written reports with images and feedback within strict deadlines
✅ Contributed insights that supported improvements in service delivery and operational performance
✅ Immensely fun and satisfying. Left when repeated late payments for contacted and performed services persisted.

Mystery Shopper

Private Company

I facilitated the integration of a 5 y.o. child with spastic cerebral palsy into mainstream school at K2 level.
I offered on-site guidance to staff, and advised and consulted on appropriate equipment and modifications.
I assisted him in practical tasks throughout the day, subtly building physiotherapy into his routine, taking his needs and wants into account. I encouraged participation in everyday activities, school sports and events.
Integration into the school day with a classroom of 25 curious young children included appropriate communication.
Overcoming adult preconceptions in a diplomatic way. 
Liasing with the patient family.

Physiotherapist

I find myself talking about Talent Acquisition and Recruiting even when I am not recruiting (ask me about the difference).

Offering:
🫴 Businesses: Fractional sourcing, or full recruiting projects (contract) - do you have a single job you need to fill? I can source, screen, and present suitable candidates. Do you want to understand how to find the best talent? I can consult with you, run attraction campaigns, and build your talent/ candidate experience.
🫴 Candidates: Candidate consultations (resume, LinkedIn, applications, interview preparation, and more) - Job seeker support.
🫴 Academia: Workshops on resume writing and transitioning from Academia to Industry.

My open roles get posted Mondays. These roles are mainly in Western Europe and some UK. Check back each week to see what I have. 

What I can bring to an employer:
✨Versatile talent acquisition across diverse industries
✨Skills in project management, recruiting, interviewing, active sourcing, candidate development
✨Reporting and tracking KPIs, data analysis
✨Scientific, IT, Technical Writing, Lifesciences and Healthcare background
✨Strong Personal Branding and compelling narratives, which brings me to the top % views in my field, top voice, 7000+ impressions, and improved market penetration.

Ich lerne schnell Deutsch, jetzt B1. 


#NewJob #TalentAquisition #Scientists #Lifesciences #Tech #Recruiting #Hiring #JobSeekerSupport #DiversityAndInclusion 

Right to live and work in Germany: Permanent resident. 

Taplio

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