PS Digital Marketing

Digital Director

As the technical backbone of our team, I draw on years of real-world experience in the IT/Systems Administration field to manage projects across cross-functional teams, customers and vendors. I have the ability to balance business and creative perspectives in a fast-paced environment. I oversee the production and servicing of our small business clients, producing quality work on time and within budget. 

I provide the tools and support that the team needs to have a successful day. I encourage professional development and learning to grow skillsets and foster new ideas for projects.

Digital Marketing Operations Manager

All Island Media, Inc.

We are a full-service multimedia marketing agency helping local Long Island businesses succeed in their marketing efforts. Since 1958, All Island Media, Inc. has been publishing weekly, monthly, special holiday shopper publications, flyers & direct mail as well as our digital marketing services (PS Digital.) We have been providing Long Island businesses and professionals with quality marketing products and services that are cost-effective, robust, and result-driven. Start your growing your business today!

Digital Technology Manager

Working alongside the IT Manager, I gained valuable experience and practical hands-on IT scenarios that you can only learn outside the classroom. AIM is a publisher of weekly and monthly print products. The experience of working in a fast-paced, deadline-driven environment keeps you on your toes and your problem-solving skills sharp. I enjoyed the relationships that were made by getting to know each employee. This enabled me to better assist them with support & troubleshooting requests and to teach each person the way they learn.


SUPPORT / TRAINING
• Trained and mentored interns and new desktop support technicians
• Assisted IT Manager with group training on new CRM software
• Set up remote access to home users via VPN or GoToMyPC.
• Help desk support via Phone or Remote Access
• Onboard new employees and train how to use our systems
• Create and maintain department procedures (SOP) and support documentation
• Complete quarterly system audits, 
• 3rd Party Vendor support and assistance
• Assist IT Manager with PCI Compliance audits
• Coordinate and execute a consolidation/company move in June 2010

NETWORK / SYSTEMS
• Responsible for a network encompassing 150 computers (PC/Mac), 140 Lightpath VOIP phone systems, 15 servers (Windows, Mac, Unix), two NAS units, CA 3000 Security System as well as various output devices
• Experience with Cisco Core and Catalyst Switches, PIX Firewalls, Routers, Cisco ASDM, and CNA
• Server setups, hardware/software upgrades
• Develop maintenance routines, test operating systems, and patches for Windows 2003/2008
• Maintain Active Directory between New York & Maryland locations
• Website rebuild & maintenance

Senior Systems Administrator

Systems Administrator

High Kick Tae Kwon Do

Sayville's best martial arts school. Celebrating 25 years in the Sayville community! Teaching traditional Olympic Style Taekwondo where your goal is to become a black belt.

-Website Development & Updates
-Social Media Marketing
-Facebook Sponsored Ads
-Google Ads & Remarketing
-Newsletters via MailChimp
-School Calendars

Head of Digital Marketing

New York City - Long Island Chapter of APICS

Enhanced the user experience of a non-profit website to drive member enrollment and engagement.


Website Design and Optimization: Redesigned the website with a focus on improving user experience and promoting course and certification enrollment.

Email Marketing: Created and managed monthly e-newsletters using Constant Contact to increase awareness and boost membership and meeting attendance.

Payment Integration: Integrated PayPal into the website to facilitate online payments for dues, courses, and certifications.

Email Management: Maintained email accounts using Google Apps, ensuring efficient communication and organization.

Key Skills: Web design, user experience (UX), email marketing, content creation, online payment integration, email management.

Web Designer

Gersh Academy

Provided comprehensive IT support for a private special education school with over 50 PCs and multiple servers.

Network Administration: Managed and maintained a complex network infrastructure, including multiple File, Active Directory, and Exchange 2003 servers.

System Support: Regularly monitored and maintained systems and equipment across multiple school locations.

IT Training: Conducted group and individual training sessions on Microsoft Office and email applications, empowering teachers and staff.

IT Policy Development: Developed and maintained IT policies and procedures, ensuring compliance and best practices.

Network Design and Implementation: Designed and implemented local area networks at all school locations, including workstation installation and configuration.

Security and Compliance: Implemented and maintained security measures, including student internet usage monitoring, wireless network configuration, and user account management.

Technical Support: Provided ongoing technical support to teachers, staff, and students, resolving a variety of hardware and software issues.

Key Skills: IT support, network administration, server management, system maintenance, security, training, policy development, hardware and software troubleshooting.

IT Administrator

Dover Findings, Inc.

Provided essential IT support for a jewelry manufacturing facility, managing a network of 10 computers and two servers.

Technical Support: Resolved a variety of sales inconsistencies and provided day-to-day computer support to the production team.

Network Maintenance: Troubleshot and maintained the local area network, addressing issues ranging from Microsoft Exchange configuration to physical cable connections and hardware failures.

Hardware and Software: Built and upgraded computers, including reusing components to create cost-effective workstations. Established a mixed MAC/PC environment for shared access.

Data Migration: Played a key role in migrating customer database information during a company acquisition, ensuring a smooth transition.

Creative Projects: Developed a website and both online and print versions of a jewelry findings catalog using design software, collaborating with sales and production teams.

IT Training: Provided training on Navision, an integrated business software, to empower employees.

Key Skills: IT support, network administration, hardware and software maintenance, data migration, creative design, training.

Computer Technician

CrNet

Provided technical support to dial-up/DSL and website customers, resolving connectivity issues and addressing customer inquiries.

Remote and On-Site Support: Offered remote assistance and conducted on-site visits to troubleshoot software, hardware, and network connectivity problems.

Server Administration: Built and configured Unix servers for web hosting clients, utilizing Plesk as the control panel system.

Customer Service: Managed customer service tickets, responding to inquiries via phone, email, and live chat.

Key Skills: Network support, troubleshooting, customer service, remote assistance, server administration, technical problem-solving.

Network Support Technician

Smithtown Central School District

During my desktop support internship with the Smithtown Central School District, I gained valuable hands-on experience in information technology, working closely with the Senior Network Administrator.

•Image Deployment: Contributed to the creation and deployment of standardized Windows NT/2000 PC images, enhancing system efficiency and security.

•Active Directory Implementation: Assisted in setting up a Windows 2000 Server environment for active directory testing, a crucial step in the district's technology infrastructure.

•Hardware and Network Support: Successfully installed and configured various hardware components, including monitors, scanners, printers, security systems, and digital video systems. Wired computer labs using CAT 5 cable to ensure reliable network connectivity.

•Technical Troubleshooting: Provided first-line technical support to users, resolving a wide range of software and hardware issues.


Key Skills: Desktop support, hardware installation, network configuration, network infrastructure, troubleshooting, problem-solving, team collaboration.

Desktop Support Intern

Versatile digital marketing director with 15+ years of marketing & technology experience. 

Passionate about problem-solving, executing results-driven marketing campaigns across the finish line, and building strong relationships. My can-do attitude to get projects completed and my drive for helping others gives me the opportunity to develop long-lasting client relationships and build high-performing teams.

I have an eye for details, scope, accuracy, efficiency, effectiveness, and bottom-line profitability.

At PS Digital we help to solve these problems for many small businesses:

🔹 How Can I Improve My Online Presence? 
🔹 How Can I Grow My Business? 
🔹 How Can I Expand My Online Reach?
🔹 How Can I Get More Customers!

➡️ Have questions? 

Having worked with a diverse portfolio of industries, I would be happy to help answer any questions.
Send me a message. I'm here to help!

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