Lighthouse Labs

Director, PMO

GoBolt

• Built the Implementation Services function from the ground up, both the team as well as creating implementation methodology and strategy
• Oversaw the implementation of every new client
• Worked cross functionally to identify gaps and implement new tools and processes to support new client onboardings
• Partnered with Tech on product development to implement new features to continue evolving the customer experience
• Responsible for client education training program

Head of Implementation Services

Indigo

• Accountable for the oversight and delivery of all capital and strategic cross-functional projects from a program, project, and change management perspective as well as process improvement, communications, and training
• Benchmark best practices and leverage knowledge across the business to develop innovative solutions
• Manage relationships with senior executives and business leaders for all cross-functional initiatives
• Lead a team of Process Improvement, Change, and Project Management professionals

Director Project Management Office

• Apply a structured methodology and lead the development, execution, and monitoring of change management activities including Stakeholder Impact Analysis, Business Readiness Assessment, and Sustainment Plan 
• Develop and execute change management plans with measurable objectives based on scope and impact of the change 
• Develop and execute communication plan and training plans for the change programs
• Formulate specific plans to mitigate potential people-side risks and anticipated points of resistance
• Provide guidance to the project teams within the scope of change management methodologies
• Create and manage measurement systems to track adoption, utilization and proficiency of individual changes
• Coach sponsors and stakeholders on leading successful change within and across multiple businesses

Manager, Change Management

Celestica

•	Assess impact of change on multiple global stakeholder groups.
•	Manage a global Change Network, supporting them as they bring all employees through the change journey.
•	Build awareness and understanding of the change by sharing the projected benefits and future vision.
•	Partner with communications on developing an effective communication plan.
•	Monitor change readiness by stakeholder group, identifying risks and developing counter strategies.
•	Assess the implementation of the change and adjust change plan accordingly.

HR Manager, Change Management

Target

•	Develop structured change management strategies to ensure consistency in adopting change for all stakeholders - employees, teams, and leaders.
•	Create plans for the required training to help ensure successful change adoption.
•	Identify, analyze, and prepare risk mitigation tactics including identifying  the most expected and potential points of resistance to change.
•	Develop counter strategies to reduce resistance and address the doubts and uncertainty surrounding the change to foster positive acceptance and buy-in.
 •	Build awareness and understanding of the change by sharing the project benefits and future vision.
•	Monitor the implementation of the change and fine-tune as required.

Sr. Business Partner, Organizational Change Management

•	Lead a team of Business Analysts in successfully owning their business, by providing coaching, training and business knowledge.
•	 Manage department Open to Buy dollars, forecast plans and markdown analysis to maximize sales. 
•	Partner with Merchant team to develop the category strategies and forecast to achieve financial plan targets.
•	Foster strong vendor relationships with key vendor partners.
•	Oversee forecast and replenishment strategies.
•	Partner cross functionally to align US & Canada Own Brand timing and actions
•	Lead a team of 5 Interns (2014 Intern Program)

Merchandise Planning Manager

The John Forsyth Shirt Company

•	Ownership of menswear brand category.
•	Work with Licensed Brand Partners and Retailers to develop approved private labelled merchandise.
•	Establish vision and direction for all brand commodities within relevant category.
•	Ensure brand compliancy and continuity throughout all brand commodities.
•	Identify customer’s needs and product expectations.
•	Liaise with factories & mills, in Canada, Europe, India, Bangladesh, and China, to ensure production & fit specifications and quality standards are consistently being exceeded.
•	Conduct formal line presentations to multiple stakeholders, including buyers and brand owners.
•	Oversee brand marketing collateral, including packaging, print advertisements, in-store signage, P.O.S. material, and catalogues.
•	Research the retail marketplace, both in North America and abroad, to better understand market, competition and product trends.
•	Track and interpret P&L Statements to determine future product direction.

Senior Merchandise Manager

Strategic Retail Leader with 20+ years of experience in successful Change Management, Project Management, Process Improvement, and Merchandising. Specializing in executing complex programs, driving cross-functional collaboration, and leading enterprise-wide transformational change. A cross-functional partner and influencer, able to challenge the status quo while building and maintaining strong teams and relationships.

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