Dan Brady's Linkedin Analytics

Hi, I’m Dan. I’m an experienced Customer Success professional who specializes in DTC business. I have nearly a decade of experience in driving customer satisfaction, retention, and loyalty for some of the most innovative and successful brands in the industry. I have a proven track record of leveraging my deep understanding of customer needs and behaviors to develop and execute strategies that deliver exceptional experiences across all touch points. I thrive on building strong relationships with my teammates, vendors & customers. I prioritize people first over everything in business. In my current role as Director of Customer Success with AwesomeCX, I help brands outsource various business functions, mainly CX. I consider myself a lifelong learner, and I stay up-to-date with the latest trends, technologies, and best practices to continuously improve our approach to customer success. I enjoy connecting with like-minded professionals and people in the eCommerce and DTC industries.