Atmosera

Leadership and Strategy
 - Executive Leadership: Serve as a key member of the executive team, driving strategic direction and decision-making.
 - Product Innovation: Lead all product and engineering efforts, designing and developing innovative products to enhance our brand and customer experience.
 - Architecture Leadership: Oversee the architecture team, ensuring alignment across internal and external products and platforms.

Technical Expertise
 - Technology Proficiency: Demonstrate deep expertise in Azure, Zendesk, Salesforce, Go, and Python, leveraging these technologies to drive product development and efficiency.
 - Policy Development: Develop and implement engineering best practices and AI policies to ensure quality, security, and ethical standards.

Cross-Functional Collaboration
 - Cultural and HR Contributions: Actively contribute to shaping the company's culture and HR initiatives, fostering a positive and inclusive work environment.
 - Marketing Alignment: Collaborate closely with the marketing team to ensure product alignment with market needs and positioning.
 - Operational Excellence: Work closely with operations teams to maintain SLAs, manage incident response, and drive department efficiency within the Azure environment.

Executive Vice President of Product Engineering

Collective[i]

- Building network based products with a community in mind.  Our systems should be extensible to serve our world of "Connectors"
- Responsible for Data Science, Front and Back End Engineering, Data Engineering, and Technical Infrastructure teams
- Increased engineering productivity by over 50% while having 25% less headcount over the first 12 months
- Led all architecture and planning decisions for all engineering efforts
- Rebuilt entire architecture to and event driven, service oriented architecture in 9 months
- Developed foundational models using SOTA technology for leading commerce solutions
- Member of the Executive Team driving company and product strategy
- Increasing the efficiency of our engineering team by over 200% by using tools such as ChatGPT, Copilot, Claude, Gemini, and other AI tools
- Primary Technologies - Python, AWS, Snowflake, Go, Angular, React, Node.js, Scala, Atlassian, Salesforce, Slack, Postgres, Cassandra,  Cloudera

Vice President Of Engineering

Agio

- Designing systems that all Agio to scale with technology using force multiplier technologies.  
- Responsible for Data Science, Automation, and ServiceNow engineering teams
- Member of the executive team overseeing all engineering effort within the organization
- Leading cloud architecture using Azure services for our data and automation platforms
- Responsible for system health and resiliency for all engineering services
- Responsible for custom development for ServiceNow, Salesforce, and Strikedeck platforms.
- Primary Technologies: Azure, ServiceNow, AWS, PowerBI, DBT, 0365, Python R, GoLang, DevOps, Agile, Jira, Confluence, Atlassian, ADP, Domo, Strikedeck

Head Of Engineering

Kount, an Equifax Company

- Responsible for all customer facing SaaS applications using AWS technologies
- Managed all 3rd party platform integrations for extensibility of our services
- Lead a department of 50+ including engineering, quality, corporates support and architecture
- Managed organizational change leading into and through the acquisition from Equifax

Director Of Engineering

- Lead department responsible for development for all of our customer facing applications both in our dedicated hosting as well as on AWS
- Responsible for Operation of our production services to 99.99% SLA both in our dedicated infrastructure as well as in AWS
- Product Owner for our Platform team building out new services, tools, infrastructure, CI/CD Pipeline, Monitoring and Logging applications in AWS
- Manage our Architects designing our current payment applications and new service offerings. 
- Led the transformation from reactive to proactive team mindset using metrics and LEAN business practices
- Implemented career development ladders for our Site Reliability Engineers that led to development ladders for all disciplines within our organization.  
- Implemented a triage, production support, and incident management plan to support customer impacting events
- Primary technologies: AWS, Linux, Snowflake, Atlassian, Splunk, Python, Golang, Cassandra, Elastic Search, Spark, Apache MX

Director Of Information Technology

Rackspace, the #1 managed cloud company

- Responsible for process orchestration software to enable "Fanatical Support" saving 3000+ resources
- Automation system is distributed globally over 13 data centers and 500+ Servers
- Primary Technologies: .NET, AWS, Openstack, Cassandra, Angular JS, Mongo DB
- Manage a department of 65 consisting of both onsite and offshore resources
- Lead and organize discussions on product design and architecture
- Define department vision, strategy, and roadmap
- Plan product roadmaps, working closely with Product Management up to 3 years out
- Improve product quality and team effectiveness through use of proper metrics
- Responsible for PCI compliance of department products
- Champion and drive Agile Scrum, Test Driven Development, Automation and Continuous Integration.
- Build strong relations with business partners to develop trust and cultivate cooperation.
- Go the extra mile to maintain our company culture and continuously try to improve it within our team
- Recently passed from the Advanced Leadership Program for senior leadership development within the organization
- Currently training on Amazon Web Services (AWS) and Google Cloud Platform (GCP)

Senior Manager Software Development - Automation

Responsible for inventory management API's for internal tools to include IP, DNS, location, and infrastructure tracking as well as Cloud IP block management.  

- Team focus is Global Data Center automation for rapid customer provisioning
- Involved in architecture of our tool-sets for design and scalability
- Increased efficiency and communication with team by implementing Agile practices and tools
- Organized projects to reduce technical debt and increase stability of our platforms
- Team of eleven distributed across multiple locations in Texas and India
- Drove career path changes for Business Analyst, Project Management, and Software Developer roles
- Implemented 18 - 36 project roadmap for long term development. 
- Experience with Jira for project tracking
- Implemented metrics for performance and quality to improve throughput and availability to our customers
- Building 24hr Development shop with use of overseas contractors
- Primary Technologies: Ruby, GoLang, Scala, Java, Jenkins, Ansible, Cassandra, PostGres
- Lead Tier 2 and 3 Support teams for Datacenter Automation Support

Software Development Manager - Datacenter Automation

Mercury Payment Systems/Vantiv

Responsible for all customer facing applications processing billions of dollars monthly.  I reported directly to senior executives for the last two years at the company.  I helped lead the engineering teams as the company prepared for IPO and ultimately through the acquisition from Vantiv. 

-     Responsible for all customer facing applications processing millions of transactions per day
-     Process expert in implementing Scrum, Kanban, and DEVOPS
-     Drives process efficiency using LEAN business concepts	
-     Primary technologies: Microsoft .NET, Java, IOS, C++, SQL
-     Supports Cloud products using Amazon Web Services and Microsoft Azure
-     Proficient using TFS, Rally, and Service Now for internal tracking
-     Responsible for architecture and availability of production applications
-     Created roadmaps for all products and plans to accomplish them
-     Involved with increasing volume through production systems by 6 times in 5 years
-     Subject Matter Expert (SME) for payment processing and applications
-     Created opportunities for all team members to access professional and leadership development.
-     Led a team of as many as 24 developers
-     Lead Tier 2 and 3 support teams for 24 hr. response
-     Certified Scrum Professional (CSP), Master (CSM), and Product Owner (CSPO) Certification. 
-     Expert with Rally Software, Microsoft Project and TFS for project tracking.
-     Responsible for Hiring/Recruiting of new team members and managers

Software Development Manager - Payment Processing

Project manager using the Agile methodology (SCRUM) for software development and IT infrastructure related projects.

-     Certified Product Owner (CSPO), Scrum Master (CSM) and Professional (CSP)
-     Managed most important company projects with multi-million dollar budgets
-     Used Scrum of Scrums to keep 80+ person teams aligned
-     Used metrics to drive team accountability and communicate project status
-     Company trainer for accountability, SDLC, and Agile practices
-     Expert in meeting facilitation, communication, and team development. 
-     Facilitate meetings with co-located teams using WebEx, Live meeting, and video services.  
-     Communicate project status and reports to stakeholders of projects
-     Company trainer for Agile 101 course and Joint Accountability
-     Expert with Agile and Waterfall methodologies

Technical Project Manager

Work with the Business Technology Team to deliver IT services to Mercury Payment Systems

-  Managed a team of six to support business video, voice, and data services
-  Implemented Scrum for internal projects
-  Drove new technology such as SAN, voice recording, and project platform enhancements
-  Implemented training programs and pushed team members for industry certifications
-  Microsoft Exchange, Server 2003, 2008, SQL 2005, and VOIP service experience
-  Project manager for IT related enhancements such as Exchange upgrades, security appliances, PCI Audits, and network consolidation
-  Worked with management team for project road maps and budgeting

IT Development Manager

- Involved with PCI audits, compliance, and security posture
- Supported all payment processing systems
- Created all maintenance plans and processes to keep systems patched and up to date
- Project Manager for Production Support team
- Monitor companies IDS/IPS systems using Snort and investigated all threats
- Worked with software and database engineers to keep production sites up and running
- Responds 24/7 to outages as part of an on call rotation
- Managed to PCI certification in 2007, 2008
- Nominated and completed Full Spectrum Leadership course
- In depth knowledge of  Cisco ASA's, switches, and routers to support network connectivity

Network Engineer

Durango School District 9-R

- Managed district Cisco networking services including voice, data, and video
- Improved systems allowing the district to become nationally ranked in technology 
- Planned and managed multi-county wide fiber connectivity project to increase inter district collaboration
- Responsible for financial systems, personal information of students and systems security
- Overhauled network and data systems under an $85 million district renovation project over two years
- Implemented 3com NBX VOIP solution to 13 different locations in six months
- Member of district safety committee to assist in technology solutions for our district
- Mentored junior engineers to grow, mature within the organization and acted as Assistant IT Director
- Presenter and trainer at national technology conferences for Interactive Video Conferencing in 
- Aided in design and implementation of network infrastructure from token ring to Ethernet in 2002

United States Navy

USS Chosin (CG-65) - Systems Administrator (1997 - 2001)

-  Managed a team of five - day to day implementation of systems, trouble ticket queues, and on call support
-  Upgraded network from Novel 3.1 system to Microsoft Suite on Unclassified and Secret clearance systems
-  Implemented systems for the USS Chosin to become one of the first ships with email/ internet access at sea
-  Overhauled layer 2 networking systems including ATM switching technology and encryption systems
-  Knowledge of encryption systems to ensure secure deliver of high priority message traffic
-  Acted as Assistant Integrated Systems Security Manager (ISSM) on board
-  Traveled to 14 different countries with two tours in the Persian Gulf
-  Secret Clearance - 1996 - 2006
-  Implemented Standard Operating Procedures for all day to day operations
-  Windows NT, Microsoft Exchange, HPUX 10.2, File services, system recovery, and backup management.

Systems Administrator

Vice President Of Engineering at Collective[i]

Accomplished engineering executive with over 15 years of experience driving successful product development and organizational transformation. With a solid foundation of 30+ years in technical roles, I possess a deep understanding of the engineering landscape and a proven track record of delivering results.

I have successfully led teams through three transformative exits, demonstrating my ability to navigate complex business environments and achieve strategic objectives. My expertise extends to product development, architecture, culture building, team efficiency, project management, and emerging technologies. I am particularly adept at leveraging AI and cloud technologies to build innovative software solutions across diverse technology stacks. As an experienced executive, I am committed to empowering teams, fostering a culture of innovation, and driving sustainable growth.

* Certifications:  ITIL v3, CSP, CSPO, CSM

Keywords: Azure, AI, Copilot, Data Science, AWS, Automation, Coaching, Executive Leadership, Cloud, GCP, DEVOPS, Management, Scrum, Payments, SAFe, SOA,  PCI, SOC2, High Performing Teams, Continuous Integration( CI/CD), Test Driven Development (TDD), Process Management, Automation, SaaS, SDLC, Product Development, Engineering, Technology, .NET, Java, Web services, Agile, Kanban, LEAN, SRE Model, Kubernetes, Docker


Contact: dmantineo@gmail.com

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