JMARK - IT Support and IT Services

Copywriter

• Audit service-request tickets with a detailed approach in order to ensure they follow guidelines. 
• Collaborate across departments to complete the daily tasks needed to achieve company-wide success.

Service Coordinator

Skillshare

• Create curriculums that simplify the writing process.
• Provide external resources to supplement course content and increase accessibility.
• Helped over 800 students effectively improve their writing skills.

Teacher

Springfield-Greene County Library District

• Collaborate with employees throughout the district to develop ideas and spearhead initiatives to create a more inclusive community among fellow staff and the general public.

Diversity and Inclusion Committee Member

• Guide patrons through use of online systems with simplified steps to empower and foster independence. 
• Create programs that promote literacy and readers’ advisory within the community. 
• Handle safety and security measures as they arise.

Reference Associate

Comic Book Resources

• Collaborate with editors to pitch and develop article ideas in a timely manner.
• Conduct research in order to develop a wide array of knowledge on pop culture and other subjects related to movies and television.
• Helped drive traffic of over 10,000 visitors to the website within the first month.

Movies/TV List Writer

YMCA of Ozarks Regional Area

• Facilitated wellness appointments and evaluations with members that generated a 25% increase in personal training session sign-ups. 
• Enforced safety and hygiene standards in accordance with company policy.

Wellness Coach

Farmers Market of the Ozarks

• Managed opening and closing procedures. 
• Collaborated with vendors to ensure efficient market operation, increased customer satisfaction, and retention.

HUB Staff

CollegeXpress

• Pitched and delivered articles each month, centering on topics important to college students and incoming students, such as: tuition, housing, class schedules, applications, maintaining a balanced lifestyle, finding the right major, etc.

Contributing Writer

Teaching you to write better while saving you time and money so you can earn a living without losing your life. Copywriter @ JMARK.

Hello! 👋 Thanks for stopping by my profile! 

I make writing simple so you can get your ideas on paper and in front of the right people. Whether it’s breaking down techniques, providing helpful resources, or shouting into the void about how hard writing can be, I’m here to help you write what you like, get better, and have fun doing it. 

P.S. If you love 90's rom-coms, let's connect. My wife is tired of hearing me gush about Notting Hill.

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