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Customer facing Senior Product Leader with deep expertise in technology product development. Unique ability to understand business needs through direct customer engagement, breakdown problems and synthesize business requirements into technical solutions. Skilled in leading global engineering teams to bring solutions to life. • Transformed global client engagement from an outsourced labor contract to a people + technology enabled sales and marketing service provided through a combination of partnering with client technology departments and development of preparatory tools. • Developed three core products and a corresponding analytics engine to optimize delivery of outsourced inside sales and marketing business. In addition to custom software development, underlying systems included SFDC and MS Dynamics along with Marketo, Insidesales.com, and Outreach.io. • Overhauled all the systems of a rapidly growing fashion company including B2B and B2C e-commerce, ERP system, vendor portals, and direct sales systems to support growth of over 100% in five years.
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