Data Consulting

Ted's Montana Grill

Achieved a 10% reduction in staff turnover after being promoted to a Certified Trainer by implementing data-driven training programs focused on skill enhancement and job satisfaction.
● Led comprehensive training initiatives resulting in a 30% improvement in staff efficiency, enabling teams to handle data analysis tasks more effectively and efficiently. 
● Mentored and guided the team, leading to an 8% increase in customer satisfaction scores by emphasizing data-driven approaches to address customer needs and preferences. 
● Utilized advanced analytics techniques to identify critical patterns in customer behavior and market trends, leading to a 15% boost in sales through targeted marketing strategies and personalized customer interactions. 
● Leveraged data insights to guide sales professionals in offering tailored recommendations, optimizing sales processes, and enhancing customer engagement, driving significant sales growth.

Certified Trainer

Leveraged customer service experience to identify guest trends and preferences, utilizing this data to drive a 25% increase in repeat business through personalized service and tailored recommendations.
● Effectively managed a high-volume section, serving over 75 customers daily, showcasing strong organizational and multitasking skills crucial for handling diverse datasets.
● Applied analytical thinking to understand customer behavior, preferences, and satisfaction levels, implementing strategies that led to improved guest experiences and increased loyalty.
● Developed strong rapport with guests, emphasizing communication skills essential for translating data insights into actionable strategies, collaborating with teams, and effectively presenting findings to stakeholders.
● Received regular commendations for optimum performance, including service performance, customer engagement, and process improvements, resulting in promotion to the trainer post.

Food Server

Red Lobster

Orchestrated the seamless execution of daily operations, ensuring top-notch quality, safety, and efficiency in offering professional services, setting the stage for operational excellence.
● Maintained an exceptional customer satisfaction score of 95%, leveraging insights from customer interactions and feedback and utilizing the data to improve service offerings and customer experience strategies.
● Initiated a 20% boost in team productivity upon assuming the role of Service Professional, showcasing leadership and organizational skills crucial for managing data workflows and optimizing analysis processes.
● Collaborated with kitchen staff, implementing optimized communication methods that reduced order processing time by 15%.
● Applied analytical thinking to identify bottlenecks and streamline processes, harnessing this mindset to develop data-driven problem-solving approaches and enhance efficiency in analytical tasks.

Service Professional

Hey there, I'm Darryl Connelly II

With a strong foundation in the hospitality industry spanning more than ten years, I am navigating a career shift from a non-technical background to become a Data Analyst.

Data has the power to reshape lives, and I'm deeply committed to being a part of the inspiring narratives. My journey signifies a transition from a 'non-traditional' background, showcasing the limitless possibilities in this dynamic field.

Focusing primarily on Data Analytics and Data Visualizations, I proficiently utilize tools like Excel, SQL, Tableau, and Python to transform complex data into meaningful insights.

In search of a motivated Data Analyst? Look no further! I'm available for a conversation to explore how I can bring my expertise to your team.

If you're a fellow 𝖺̶𝗌̶𝗉̶𝗂̶𝗋̶𝗂̶𝗇̶𝗀̶ Data Analyst seeking networking opportunities, I'm here for that conversation too!

Let's connect!

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