Dave Beller's Linkedin Analytics

Summary I'm an Innovative operations professional with 15+ years' of experience seeking a position that includes business operations, process improvement, and customer experience. My value to employers is in immersing myself in a business, evaluating issues, determining needs, mastering required knowledge and skills, and resolving issues. I thrive when I am challenged to continue learning and mastering new skills. Competencies + Operations management, customer service, problem solving, diversity, and new experiences + Creating effective and collaborative work communities through empathy and active listening + Cultivating and helping team members succeed by learning how they function in the workplace, identifying their struggles, and coaching them in process improvement Achievements + Formed an effective Operations team at a successful fast-paced startup, a $300m global industry leader + Spearheaded corporate IT and defined new technologies for process improvement that led to a 40% increase in productivity + Recruited, mentored, and directed numerous employees and interns, fostering collaborative cultures + Archived and centralized 100+ TBs of digital media assets, standardizing file-naming classifications + Customer Service experience and successes as varied as managing over 200,000 fans for a superstar country artist, serving customers as a senior technician in a telecom company, and delivering premier service to A-level recording artists + Coordinated operations, vendor relations, and facility management of world-renowned recording studios + Focused on product fulfillment for 4 major record labels. Reconciled databases, product, and merchandise + Demonstrated creativity as Audio Engineer on major album releases resulting in 2 Platinum records with 8 charted singles Technology Explore, advise, and deploy SaaS platforms. Interpret technology, train, and empower users to encourage speedy adoption. + Office 365 (user & Administrator) + Slack, Teams, Zoom + Box, Dropbox, OneDrive, Drive + Asana, 365 Planner, 365 Groups + Smartsheet, Google Suite + OneNote, Evernote + 1Password Attributes + Communicative and resourceful + Emotionally intelligent leader + Considerate and proactive + Versatile and insightful + Resilient + Methodical + Knowledgeable and curious + Honorable