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LEADER ✮ AGILE ✮ PURPOSEFUL ✮ RESULTS-ORIENTED ✮ OPTIMISTIC During a successful outside sales leadership career, I was asked to lead an inside sales team of managers and individual contributors; that was 12 years ago. Over time, I learned and lived that there are several overarching components contributing to a successful inside sales team: Systems, People, Process and Structure. Most importantly, and certainly amplified within an inside sales environment compared to outside sales, is the importance of Culture. As I’ve led different inside sales teams, I’ve always attempted to build organically a Sales Culture with the following pillars: • Talent • Transparency • Accountability • Professional Development • Recognition • Fun A Sales Culture espousing the above elements, while integrating Consistency, Collaboration, and Connection, allows for a dynamic atmosphere with empowered and engaged team members…leading to retention and results.
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