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As a Commercial Liability Claims Investigator at ClaimsPro LP, I apply my eight years of experience and expertise in claims handling to provide a superior level of customer service to clients. I investigate, adjust, settle, and subrogate claims in accordance with company and regulatory guidelines, using data entry, Microsoft Office, and customer service skills. I also coordinate investigations, research and review case files, and conduct interviews to gather information and prepare reports. My mission is to resolve claims quickly and fairly, while demonstrating consistent execution of best claim practices and a commitment to industry and company ethics. I have a proven track record of achieving positive outcomes for clients, as evidenced by my recognition as the Subrogation Adjuster of the Year in 2017. I have also handled a high volume of claims after a catastrophic storm, negotiating with attorneys, body shops, and contractors, and preparing arbitration cases for disputed liability claims. I am passionate about learning and improving my skills as a claims professional and a team player.
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