David Campbell's Linkedin Analytics

With over 15 years of experience in customer experience, sales, and operations, I am a customer-centric leader who drives data-driven change management and service excellence. As the Vice President of Customer Experience at Wind River Environmental, I oversee the strategic direction and tactical execution of all customer-facing functions, including inbound and outbound sales, customer care, order support, operations planning and logistics. I am passionate about growing revenue and loyalty by improving customer journeys and building resilient, adaptable teams that achieve business objectives and exceed expectations. I leverage Lean Six Sigma and Design Thinking methodologies to create transformational change, optimize processes, and delight customers. I also forge strong relationships and influence stakeholders across the organization and the industry, aligning them with our customer-first philosophy and vision.