Humana

Florida MEND report (Proof of Concept) focuses on best form of Outreach (face to face, web, mail, email).  The project explores using Deep Learning and Sentiment Analysis.  

Automated daily Excel reports into Power BI dashboards using TOAD Datapoint.

Converted TSQL to PL/SQL measurably improving run-time efficiency.  

Humana-certified Data Steward for Florida Medicaid market and member of Business Intelligence team for 3M Health Information System Portal (3M HIS) Project rollout. 

Served as team leader for exploratory technology report and cost analysis for NoSQL implementation to the Clinical Medicaid division. Report and presentation delivered to C-Suite executives.  

Member of Florida 3M Health Information System portal migration for ACHA and state reporting; served as Administrator for portal including security, training, and associate compliance. 

Performed analysis for Florida Encounter Attestations process.  Performed EDA on data from Delegate Vendors in Florida and reported noted deficiencies to their executives.

Host Innovation Hour show for Data Scientists in DH & A division. Interviewed cross-departmentally to fuse research and foster open communication.

Completed analytics reports and projects for Clinical Medicaid team. Met with     stakeholders to gather requirements. 

Built Excel reports and Power BI dashboards for C-Suite officers using TSQL, MS Task Scheduler, and TOAD Datapoint for automation.

Performed vulnerability management on Power BI dashboards to ensure security protocols and controls complied with standards.
  
Accounted for monthly reports on client data and standings for Florida Encounter Attestation Analysis.

Business Intelligence Analyst

FedEx Exp

Analyzed data from GENESIS, 3270 screen, and OLAP to detect anomalies and trends. 

Created first wireless asset log, and performed asset control on Trackers v1, Super Trackers v2, 
Power Pads v1, Power Pads v2, IR devices, laptops, GENESIS, and scanners nightly. 

Helped train new employees on data recovery and account monitoring status at end-of-night audit.  

Monitored assets used by couriers and Customer Service Agents to ensure compliance with data transmission, configuration, and security protocols. 

Ensured all assets had latest version of malware and software installed nightly. 

Monitored employees’ network and asset access, and ensured no outside assets were allowed access to internal ports or network.

Brought station from last place to one of best in company by reducing International Customs and Cage fines. 

Created new security metrics, analysis, and monitoring of information for customs. 

Analyzed data from GENESIS, 3270 screen, OLAP to detect anomalies, trends, performed reverse engineering to find root of cause of failures.  

Introduced first written asset log, performed asset control on Trackers v1, Super Trackers v2, IR devices, International Batch compliance, and controls. 

Trained new and current employees in data recovery and account monitoring status, end-of-night audit, and random auditing.  

Performed security skill assessment of employees, ensured all assets had latest version of malware and software installed nightly, and monitored network and asset-access compliance for employees.  
Ensured no outside assets were allowed access to internal ports, servers, Supertracker rack, or network.

Courier/ Intl Information Coordinator

Indiana University

Performed vulnerability-management for students and faculty. Helped secure personal laptops and wireless devices at the help desk, in one of three computer labs or on campus.  

Helped students and faculty create passphrases for their accounts, and installed AV, software, and configured software on laptops, mobile, and personal wireless devices.  

Ensured network connectivity and security configuration, protocols, and policies followed.

Helped identify outdated passphrases, vulnerabilities, and critical-controls failures.

IT Lab Consultant

UPS UNITED PARCEL SERVICE

Designed, implemented and managed all aspects of Canadian operation.
Trained employees on Customs Regulations, procedures and documentation.
Managed and provided support to Data Analysts and Data Entry Analysts.
Utilized MBO, Job Review Discussions to set metrics and goals.

International Manager

My expertise encompasses being driven to collaborate cross departments championing strategic decision making.  Being a innovative agent of change my expertise includes my ability to analyze various types of data, determine its validity, draw conclusions and make recommendations that allow for results.

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