US Medical Billing

Medical Billing Specialist

Livolt

• Ensure client compliance with New York City property owner laws and regulations. 
• Manage data and client correspondence,

Customer Success Manager & Project Manager 

•	Review leases for financial info to prepare I & E and cash flow statements.

•	Manage program of foreign students pursuing online university degrees in Israel.

Analyst, Customer Success Manager & Project Manager

IDT Corporation

•      Responsible for monitoring and maximizing the global network for IDT,
        a global telecommunications company with $1.5 billion in annual revenue.                              
•	Implemented a process that successfully eliminated 65% of robo-calls 
        and other fraudulent calling traffic from the network.
•	Generated key daily and monthly reports used by analysts, salespeople                                  
        and managers for analysis, decisions for pricing, GP, and other KPIs.
•	Designed data/BI queries to facilitate analysis, in conjunction with IS team. 


Telecom Product Analyst

•   Served as the lead product analyst product analyst on the Silver product line, a mid-tier solution 
     offered to cost-conscious customers. 
•    Identified opportunities to increase traffic and liaised with sales, routing/cost teams to maximize 
      opportunities and market share, increasing revenue by 35%.

Business/Data/Product & Fraud Analyst

Touro College Israel

Taught advanced MS Office and QuickBooks to undergraduate business majors.

Advanced MS Office Instructor

Tech-Tav Documentation

• 	Rebranded 900 page user manual about a network management system, including 500     
          screenshots for a Network Management System.
•       Utilized AuthorIT to produce Word and PDF documents

Technical Writer

Self

•	Wrote web content, enhanced website design, & increased user retention rate for online companies.
•	Optimized client satisfaction for company specializing in SEO, PPC, SMO, and online reputation 
        management.

Customer Success Coordinator & Marketing Writer & Researcher 

ExxonMobil

Saved company at least $600,000 in tax compliance costs.

Wrote Conceptual Designs for reports critical to identifying incorrect tax reporting data. 

Conducted SAP training/change management workshops for end users and supervisors.

Successfully documented payroll processes for Sarbanes-Oxley audit.

Managed workload amongst six people for a $2 million dollar year-end project. 

Managed email conversion and testing projects of up to 40 users. 

Conducted change management seminars of up to 30 users

Executed SAP payroll programs used to pay 90,000 people for a $7 billion payroll.

Successfully conducted security reviews for the LAN and SAP to satisfy audit requirements.

SAP Business/Data Analyst, Computer Security/Sys Admin & Project Manager

•	Cybersecurity course graduate (25 of 1,000 accepted). Emphases: Network and Application Security, 
         Incident Response, Malware Analysis, Ethical Hacking, Risk Management, Forensics, & Threat 
         Intelligence.
•	Proven track record in business, finance, and fraud analysis, compliance, forecasting, increasing sales, and 
        increasing overall company profitability.

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