colleges

Teach assigned courses, in accordance with the college's approved syllabi, policies, and procedures.
Prepare lesson plans and instructional materials.
Provide lecture and lab instruction and supervision.
Utilize the college student learning platform.
Provide timely grading, feedback, and academic support to students.
Assess learning outcomes, and use the results in lesson planning.
Participate in assessment activities, that support the college's institutional effectiveness program.
Maintain and report accurate student grade and attendance records, using approved procedures and systems.

Adjunct: Biology Lecture & Lab Instructor

Self-Employed

Created a new value proposition and marketing plan for a residential landlord.
•	Benchmarked competition from single- and multi-family properties.
•	Analyzed market conditions for customer segmentation, targeting, and pricing.
•	Identified cost-effective renovations.
•	Raised yearly profit by at least 2%, in a competitive, declining segment.

Marketing Advisor

GAOGROUP Inc. 

Recruited applicants through LinkedIn.
Recommended process enhancements.
Posted advertisements on job websites.
Replied to candidates' e-mails.
Screened resumes.
Conducted interviews.
Evaluated candidates.

Recruiter

school districts

Maintained order in the classroom during the teacher's absence.

Substitute

MasterCard

Analyzed quantitative and qualitative contact center metrics, to create enhancements to the B2B
and B2C customer experience.
•	Designed and analyzed B2B and B2C contact center surveys, using menu-driven Excel tools. 
•	Provided virtual training to internal customers on survey distribution and reporting, as part of the 
        Voice of Customer Center of Excellence.
•	Built new dashboards for several products and lines of business, using menu-driven Excel tools.
•	Identified trends in quantitative and qualitative metrics about the customer experience.
•	Shared findings with cross-functional, global stakeholders.
•	Implemented a new stakeholder engagement model, to reduce reporting cycle time by 75%.

Customer Intelligence Analyst

Pace University

School internship:
•	Analyzed customer needs for a community small business, as part of a cross-functional team.
•	Created strategies to increase customer acquisition and retention.

Marketing Lab Intern

•	Analyzed competitors' programs to earn the approval and launch of a Sports Marketing major. 
•	Created a strategy for launching an interdisciplinary Marketing Communications major.
•	Designed a survey to create a new marketing strategy for a small business.
•	Co-authored case studies for journal publications and conference presentations.
•	Implemented Excel spreadsheet formula enhancements, to reduce reporting cycle time by 50%.

Graduate Assistant

TIAA-CREF

Summer internship.
•	Analyzed quantitative, qualitative, primary, and secondary sources, on demographics and 
        psychographics.
•	Analyzed competitors’ marketing strategies.
•	Identified root causes of target segment behaviors.
•	Collaborated with distributed, cross-functional teams.

Marketing Strategy Intern

Sumeria Group

Summer internship.
•	Analyzed trends in Millennial psychographics, & strategic implications for the company & industry. 
•	Created an Excel template using Census information, to estimate the sizes of target segments.

Marketing Intern

Tutoring Agencies and Private Customers

•	Analyzed market conditions, for customer segmentation, targeting, and pricing.
•	Explained complicated concepts to diverse and demanding customers.
•	Improved student test outcomes by an average of one letter grade.

Science Tutor

William Paterson University Biology Dept

•	Explained abstract lab concepts to general-education undergraduate students.
•	Earned high student evaluation scores.
•	Trained newly hired graduate assistants.
•	Co-authored a review article on calcium signaling in learning, memory, and neurological disorders.

I have an MS in Biotechnology, several years of tutoring experience for demanding clients, and several years of experience teaching undergraduate biology to a diverse audience. I am looking to leverage my backgrounds in education, natural sciences, and marketing. Generate insights about the root causes of customer behavior. Discover unmet needs. Help create solutions.

Taplio

David Fleischmann's Linkedin Analytics

David Fleischmann

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