DLH Corporation

I am an HCLSoftware Certified Professional – BigFix Platform 10 and am on a server team supporting one division of a large organization (over 18,000 employees).

I have primary responsibility for a BigFix Enterprise Server supporting over 3000 endpoints, including BigFix Lifecycle, Patch, Compliance, and Inventory. I patch over 400 Windows servers on a monthly basis using BigFix.

I create custom content in BigFix to deploy and update software to endpoints and create custom analyses and reports for compliance and visibility. I work closely with the security team to remediate vulnerability findings quickly and comply with organizational directives.

BigFix Engineer

WebWow

Many small businesses realize the importance of a professional online presence and reputation but are overwhelmed by the amount of conflicting information and don’t know where to start. Some have tried paid advertising and posting on social media, but it hasn’t brought the results they had hoped for.

WebWow works with you to provide marketing clarity and direction to help you succeed. We learn the technology, so you don’t have to. Our goal is to make advanced strategies that the big guys use obtainable and affordable to small businesses. We use social media, video, reputation marketing, paid advertising, funnels, and automation to bring you new clients and stay top-of-mind with your existing clients.

Case study 1: a startup company was trying to raise venture capital, so they contacted me to create a whiteboard-style explainer video to quickly convey their idea to investors. They were able to raise millions of dollars and reach their funding goal.

Case study 2: a private, K-12 school had some problems with negative, fake reviews and needed a "facelift" for their drab website. I helped them get fake reviews removed, draw new positive reviews, and launch a new website to upgrade to their look so they can attract new families and increase enrollment.

Director of Business Strategy

Accenture

Worked on a team that supports one of Accenture's global Fortune 500 clients. I used BigFix automation tools to create fixlets that deploy software, enforce policies, remediate vulnerabilities, and install upgrades to over 200,000 computers. I created analyses for report current deployment status, security compliance, and other information about computer endpoints in the global enterprise.

IT Operations Specialist / BigFix Administrator

Central Wholesalers, LLC

Deployed multiple major data center upgrades, including Scale Computing hyper-converged clusters (primary and DR), VMware, IBM BladeCenter, SAN, enterprise UPSes and InRow cooling system and spearheaded move from all physical servers to over 90% virtual

Managed competitive bidding by multiple vendors on large projects and purchases
Spearheaded migration to Google G Suite, deployed and administered BetterCloud Enterprise, Pingdom monitoring, Paessler PRTG Network Monitor, Sophos XG firewall, Sophos Enterprise Endpoint Security & Control (antivirus), IBM BigFix patch management, Bomgar remote support appliance, Spiceworks, Veritas Backup Exec

Supervised deployment of Active Directory, administered domain, group policy, DNS, DHCP, SSL certificates

Negotiated data and telecom contracts, coordinated implementation of MPLS and QoS across multiple WAN sites, upgraded to Avaya phone system and SIP, upgraded WAN bandwidth, and deployed network redundancy for key branches

Assisted in deploying Epicor Prophet 21, Wireless Warehouse Management Systems, Altec DocLink, Ivanti Application Control (AppSense), and migration to Microsoft Office 365

Diagrammed network, planned changes, managed network configuration changes, documented standard operating procedures for end users and IT staff

Note: Jan. 2018, Central Wholesalers merged into Maintenance Supply Headquarters after both companies were acquired by Lowe's.

Systems Administrator

Data Solutions & Technology Incorporated

Government contractor for NOAA Satellites and Information Service

Deployed key server and full disk encryption for 950 laptops, wrote implementation plan and trained 29 systems administrators in 13 organizational units

Implemented a new computer network with a Windows Server, Backup Exec, and 50 Windows desktops to support a source selection board

Performed network security scanning, eliminated vulnerabilities, increased firewall security, upgraded and maintained WSUS, reconciled security scans with inventory, assisted in C&A and POA&Ms for FISMA compliance

Network Systems Engineer

Covenant Life Church

Redesigned network infrastructure for $22 million building expansion and office renovation

Expanded network from a single server with 40 workstations to three servers with over 120 workstations (70% Windows/30% Mac); upgraded data circuits; deployed VoIP phone system, remote VPN access, and wireless access points

Supervised two other IT staff, outside computer consultants, and cable contractors

Network Administrator

NSI Partners

Increased Web site traffic and sales revenue for clients using search engine optimization (SEO) techniques and targeted pay per click (PPC) advertising

Search Engine Optimization Specialist

BigFix Engineer and content developer experienced in supporting a global enterprise of over 200,000 endpoints

Systems Administrator with a proven track record of improvements and a deep understanding and love of computers

Systems Administration: deploying and maintaining complex hardware and software systems, servers, hypervisors, storage, backup, replication, and hyper-converged systems

Network Administration: multisite WAN, network redundancy, monitoring, MPLS, VoIP phone systems, QoS, SIP, routing, switching, wireless, firewalls, and security

Leadership: supervisory experience, proactive in improving security and stability, automating for efficiency and productivity

People Skills: enjoy working with people, personable, good verbal and written communication skills

Problem-Solving: enjoy innovating and finding solutions to complex problems; able to learn and adapt quickly; excited by new technologies; highly inquisitive, creative, and resourceful

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