MarketingPros Inc

Chaos Coordinator

Rooter Hero Plumbing & Air

Chief Experience Officer

Contact Center Manager and Social Media Director

Contact Center Supervisor

Caffeinated CX

Podcast Host

Subnet Games

Creator and Founder of Subnet Game Studios, a pen and paper role playing game system.

Owner

Convergys

Contact Center Team Lead

Contact Center Lead

Caffeinated CXO|Podcast Host|Top 25 Thought Leader of 2024|Author|Speaker|CX Dude

Author of the Blue Collar Call Center
25+ Years in Customer Service. CX + EX Enthusiast. 
Public Speaker. 
Top 25 Thought Leader of 2024 from ICMI.
ACXP. 
Named a Top 30 Bringer of Awesome by Advice From a Call Center Geek. 
Wearer of many hats, literally and figuratively. 
ServiceTitan Torch Network member. 
Leader of the best Trades Contact Center in the United States.  
Podcast host of Caffeinated CX and co-host of HeroTalk 
Drinker of copious amounts of coffee.

https://linktr.ee/caffcx

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David Powers

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David Powers

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