David West's Linkedin Analytics

Diligent Information Technology Specialist / Team Leader / Operations Manager Application Design and Development ~ Information Systems Support ~ Emergency Preparedness ~ Project Management ~ Analytical and Decisive ~ Product Management ~ Problem Resolution ~ Consultation ~ Operations Management ~ Multi-Unit Management ~ Systems Administration ~ Support Specialist Highly accomplished; ServiceNow Certified System Administrator trained, Cisco Systems Technology Academy trained and U.S. Navy Veteran, with an array of management and leadership experience. With twenty five plus years of knowledge in diverse business environments, I have the tools to succeed and the drive to accomplish just that. I balance priorities while quickly solving issues to strengthen business processes and performance. I also take a proactive approach when addressing issues to improve business productivity. Regularly sought out by Department Heads regarding the IT needs for their success. Requested to attend almost all IT related meetings with Vendors, etc. My opinion is of immense value, due to my extensive knowledge and my ability to form strong relationships. Operations Management • Project Management Security Management • Product Management • Risk Management • Loss Prevention Management • Multi-Unit Management • Customer Service Management • Non-Profit Management • Food & Beverage Management • Restaurant Management • Communication Skills • Time Management • Analytical Thinking • Ability to Work Independently • Flexibility • Due Diligence • Employee Scheduling / Training • Logistics / Dispatching • Forecasting • Budgets • Profit & Loss Analysis • Management Reporting • Data / Business Analyst • System Administration • Application Development • Microsoft Office • Active Directory • Windows 7 / 10 • Networking • Exchange • Imaging • Installation • Software Management • Break Fix / Repair • Desktop Support • Catering / Event Planning • Cost Management • Asset Management / Purchasing • Menu Planning / Design Certifications / Education U.S. Navy Naval Interior Communications Electrician “A” School Graduate U.S. Navy Naval SGSI “C” School Graduate El Centro College/NPower Technology Services Corp/Cisco CompTIA A+ Training ServiceNow Certified System Administration(CSA) ServiceNow CMDB Health Micro-Cert ServiceNow CMDB Configuration Micro-Cert ServiceNow Virtual Agent Micro-Cert ServiceNow Predictive Intelligence Micro-Cert ServiceNow Performance Analytics Micro-Cert Southern New Hampshire University - BS.BA Bachelors' in Business Administration