PeerSpot

● Created end-to-end content strategy for global enterprise tech companies (B2B2C), resulting in increased leads for PeerSpot’s customers through user testimonial content.  
● Supported integration of AI content tools for blog creation and strategic questionnaires, reducing production time by 50% while maintaining premium quality. 
● Managed editorial calendar for multi-channel content distribution, consistently delivering enterprise tech assets monthly. 
● Developed a comprehensive style guide as well as governance framework that was adopted across Sales and Customer Success teams. 
● Collaborated with Product Marketing at the largest global tech firms worldwide to create technical whitepapers (PeerPapers) and case study collateral, promoting technical product features for enterprise tech companies’ marketing and social needs. 
● Managed and trained internal employees and freelancers in creating exceptional content deliverables.

Manager, Content Programs

● Editing and restructuring technical content for all enterprise hardware and software companies globally. Letting each review posted tell the reviewer’s story using their voice through quality editing.
● Writing articles for tech media partners.
● Managed and trained several editors, including a couple of remote freelance editors.
● Created guidelines and training documentation for use by other team members and freelancers.
● Gathered event reviews at VM World 2018 by interviewing tech users.
● Researched and added relevant SEO links to web pages.

Technical Content Editor

Forex Web Design

●	Provided business, technical, and product knowledge in support of post-sales activities of websites, CRM, and Traders Room in order to ensure customer satisfaction.
● Managed the product, project, and account management for the company and primary manager for third-party vendors.
●	Developed and maintained strong working relationships with clients to become their trusted advisor during large scale projects, and owned the relationship.
●	Educated clients on how existing and new product features and their functionality worked, and how it can contribute to their business growth.
●	Conducted on-site and virtual training of the CRM system to assure successful product implementation.
●	Addressed product related questions and technical challenges, internal and external.
●     Created the wire frames for websites and managed the UX/UI work with designers.
●     Collaborated with team members to initiate and drive new processes to streamline the product delivery.
●      Identified and developed upsell project opportunities and pitched them to clients. 
●      Wrote marketing content and developed layouts for websites.

Technical Account Manager

Davina Becker Content Management Company

●  Provided strategic content services to business clients, specializing in SaaS and hi-tech. 
●  Developed and executed content calendars for multiple clients across various platforms. 
●  Created original written documents for complex case studies.

Business Owner/Content Manager

ORE Tech LTD

●	Managed the product marketing strategy and guidelines while evaluating product performance against company goals while advising the company’s management team.
●	Knowledge expert with regards to all product system’s features and resource for others.
●	Worked closely with multiple business stakeholders while managing the product lifecycle. 
●	Collaborated with Sales to create a trade show booth for the 2015 Asia iFX Expo. Created marketing materials, such as brochures including their translations, for event.
●	Wrote educational content & market analysis for ORE Options School, FXStreet.com, and Bullbearings.com websites.
●	Translated complex fintech product features into compelling marketing narratives. 
●	Performed QA testing on products and wrote materials for R&D, including product specs.
●	Wrote content for product manual, sales presentations, website, and press releases.
●	Developed marketing reports based on information collected, such as trends, competition, new products, and pricing

Product Specialist / Product Marketing Manager

KMS lighthouse

●	Lead in the development of marketing infrastructure supporting the execution of company strategies and tactics improving company visibility and year-to-year growth rate.
●	Developed a governance process ensuring consistent messaging and adherence to brand standards.
●	Managed the production of marketing materials, including marketing collateral, banners, roll-ups, brochures, PPTs, newsletters, website, social media (Facebook/LinkedIn), white papers, and case studies.
●	Worked directly with global business partners to create and execute events for potential clients.
●	Delivering creative marketing strategies by improving visibility & impact on global marketing.
●	Delivered an annual budget for the marketing department.
●	Created a standardized company sales kit to ensure consistent messaging.
●	Worked on POCs (proof of concepts) and analytical solutions for diverse clients.

Global Marketing and Business Operations Manager

Fanjet Marketing

●	Communicated with target audiences and managed customer relationships delivering value with a balanced focus on profitability and risk management.
●	Knowledgeable all aspects of support department including processes and information pertaining to currencies, stocks, bonds, and commodities.
●	Resolved financial customer support issues using CRM and MT4.

Customer Support

PG&E

● Generated and wrote consulting contracts through negotiation or competitive-bid process using ERP systems while working with SMEs, specializing in marketing and finance department contracts.
● Evaluated market conditions by participating in negotiations & assisting in the development of new vendors.
● Updated project plans, reviewed and analyzed requisitions and supply plans for domestic purchases.
● Analyzed & documented SOX issues, including root cause analysis, control failure identification, level of significance assessment for deficiencies and remediation plans.

Procurement Specialist (Pricing and Bid Analyst)

Fannie Mae

● Identified & analyzed key issues, business challenges and trends relevant in the long-term debt and housing markets.
● Collaborated with the client team to develop strategic recommendations across multiple channels.
● Worked with project lead to grow client business, develop proposals & formalize scopes of work.
● Created & managed project deliverables with direct/indirect client interaction to meet milestones and deadlines.
● Lead for Fannie Mae’s buyup and buydown bi-monthly posting to the capital markets.
● Developed key statistical performance reports containing indicators and metrics on goals & volume comparing actual versus forecasted variances which increased overall team productivity. Presented key findings and recommendations from report for strategic process changes quarterly to senior management
● Priced and analyzed large lender loan portfolios of data against competitors and assessed for risk using MS Excel tables and SQL queries in CAS, then provided best-execution scenarios to senior management.
● Led the development, approval and communication of new products/product changes and their associated customer, operational, system & process impacts from the client to the capital markets.
● Negotiated long-term contracts with the  mortgage lenders, banks, and their senior executives.

Strategic Business Consultant

An expert technical content strategist for a high-tech peer review website company with experience in marketing and content management.

Specialties: Content strategy, editing, writing, marketing, content management, project management, problem solving, product management

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