The Social Element

● Provide rapid response and support to client communications, executing required actions
and tracking progress in central management boards
● Guiding client pages through our compliance workflow, requiring attention to detail and
strong confidence with technical processes
● Managing access requests and requirements to client pages via approved channels
● Flagging requirements for escalation internally and client-side rapidly and precisely
● Tracking all governance access actions in central management boards
● Handle incoming technical support tickets for managed customers
● Assist with managing 3rd party tool partners and workflows
● Implement changes in compliance workflows
● Perform testing and tool quality assurance to ensure technical accuracy and adequacy
of project deliverables at all times
● Link between project teams, social platforms, playbook, and clients
● Collaborate closely with entire Tech Solutions team
● Provide accessible reporting to enable business decision making
● Provide support to project team managers and clients, training and explaining to
non-technical colleagues in a clear and succinct manner when needed
● Adhering to documentation, highlighting needs for clarity and any changes
● Perform routine tasks

Tools used: Monday.com board for Project Management, Google Meet for Team meetings, Google Slides for Reports and Meetings, Sprinklr for social media management and customer experience management. 1Password for access on social media accounts.

Technical Solutions Administrator

AM Virtual Sourcing International Corporation

Technical Troubleshooting: Proficient in diagnosing and resolving hardware and software issues, minimizing downtime.

Customer Service Excellence: Committed to delivering top-notch support with clear communication and a customer-centric approach.

Problem Solving: Adept at analyzing complex IT issues and implementing innovative solutions.

Meticulous Documentation: Diligent record-keeping for knowledge sharing and reference.

Security Awareness: Implementing robust security measures to safeguard data and systems.

Network Troubleshooting: Proficient in diagnosing and resolving network connectivity issues.

Operating Systems Expertise: Experienced in Windows, Linux, and macOS support.

Hardware Proficiency: Knowledgeable about hardware components, enabling efficient troubleshooting.

Software Application Familiarity: Acquainted with diverse software applications and configurations.

Tools:

Ticketing Systems: Utilized ServiceNow, JIRA, and Zendesk for efficient request management.

Remote Desktop Tools: Employed TeamViewer, RDP, and AnyDesk for remote troubleshooting.

Diagnostic Utilities: Leveraged Sysinternals Suite, Wireshark, and built-in utilities for issue identification.

Security Software: Managed antivirus and antimalware tools to enhance system security.

Active Directory Management: Proficiently managed user accounts, permissions, and group policies.

Virtualization Platforms: Worked with VMware and VirtualBox for efficient resource allocation.

Network Monitoring Tools: Utilized Nagios, Zabbix, and PRTG for proactive network performance monitoring.

Command-Line Utilities: Effectively employed command-line tools for administration.

Knowledge Base Access: Contributed to a knowledge base for proven solutions.

Remote Support Chat: Provided real-time support through Slack and Microsoft Teams.

IT Support

Global Trade Chamber

- Content Strategy: Crafting and executing content plans aligned with business objectives and target audiences.
- Social Media Advertising: Creating and optimizing paid ad campaigns on platforms like Facebook, Instagram, Twitter, and LinkedIn.
- Community Management: Engaging with followers, responding to comments and messages, and fostering a positive online community.
- Content Creation: Producing visually appealing and engaging content, including images, videos, and written posts.
- Audience Research: Conducting research to understand the target audience's interests, demographics, and behavior.

- Platform Expertise: Proficiency in various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, TikTok, and more.
- Scheduling and Automation: Using scheduling tools like Hootsuite or Buffer to plan and automate social media posts.
- Customer Engagement: Providing excellent customer support through social media channels.
- Content Calendar Management: Organizing and maintaining a content calendar for consistency.

Tools:

- Social Media Management Platforms: Utilizing platforms like Hootsuite, Buffer, Sprout Social, or Later for scheduling and managing social media posts.
- Analytics Tools: Leveraging native platform insights and third-party analytics tools like Google Analytics, Socialbakers, or Brandwatch.
- Content Creation Software: Canva for graphic and video content creation.

- Advertising Platforms: Facebook Ads Manager, Twitter Ads, LinkedIn Ads, and Google Ads for running paid campaigns.
- Email Marketing Software: Integrating email marketing platforms like MailChimp or Constant Contact with social media efforts.
- Hashtag Research Tools: Tools like Hashtagify or RiteTag for identifying effective hashtags.
- Competitor Analysis Tools: Analyzing competitors' strategies using tools like Socialbakers or SimilarWeb.
- Content Management Systems (CMS): Integrating social media with CMS like WordPress or Drupal.

Virtual Assistant

Crank Auto Baguio

- Audience Targeting: Expertise in defining and refining target audiences based on demographics, interests, and behaviors.
- Ad Campaign Strategy: Developing comprehensive ad strategies aligned with specific marketing goals and objectives. 
- Ad Copywriting: Crafting compelling and concise ad copy that drives engagement and conversions.
-- A/B Testing: Conducting split tests to refine ad elements and improve performance over time.
- Remarketing: Implementing remarketing campaigns to re-engage past website visitors and convert 
- Custom Audiences: Creating custom audiences based on email lists, website visitors, and app activity.
- Lookalike Audiences: Developing lookalike audiences to expand the reach of ad campaigns.
- Ad Placement: Selecting optimal ad placements across Facebook, Instagram, Audience Network, and Messenger.
- Ad Schedule Optimization: Timing ad delivery for peak performance and cost-efficiency.
- Ad Campaign Optimization: Continuously optimizing campaigns for key metrics like CTR, CPC, and ROAS.
- Ad Policy Compliance: Ensuring ad content complies with Facebook's advertising policies and guidelines.
- Ad Reporting: Generating detailed ad performance reports and providing actionable insights.

Tools:

- Facebook Ads Manager: The primary platform for creating, managing, and monitoring ad campaigns.
- Facebook Business Manager: For managing multiple ad accounts, assets, and team members. 
- Facebook Pixel: Implementing and optimizing the Facebook Pixel for tracking conversions and website activity.
- Audience Insights: Leveraging Facebook's Audience Insights tool for audience research.
- A/B Testing Platforms: Tools like AdEspresso or Split.io for conducting A/B tests.
- Conversion Tracking Tools: Google Analytics and other analytics platforms to track website conversions.
- Ad Scheduler: Using ad scheduling features within Facebook Ads Manager.
- Competitor Analysis Tools: Tools like AdSpy or Socialbakers for competitive research.

Facebook Ads Specialist

Museigen.io

- Created various landing pages using Thrive Themes for Income Builders Empire (brand) and Museigen Training Academy (www.museigen.io) - 
- Assist on multiple events with technical issues / problems - (Provide technical support on clients / attendees of the events.)
- Check that all units for the events are working properly such as microphones, cameras, laptops, etc.
- Made various facebook ad campaigns (Boost posts, Messages, Video Boost Posts) for events.

Chief Technical Officer

OGAds

Digital Marketing Strategy:

- Developing affiliate marketing strategies tailored to specific niches and products.
- Identifying target audiences and understanding their needs and preferences.
- Analyzing market trends and competitors to gain a competitive edge.

Content Creation:
- Creating high-quality and engaging content that promotes affiliate products or services.
- Writing persuasive product reviews, blog posts, and email copy.
- Utilizing content marketing techniques to attract and retain visitors.

SEO (Search Engine Optimization):
- Conducting keyword research to identify profitable keywords.
- On-page SEO optimization for affiliate websites.
- Building high-quality backlinks to improve search engine rankings.

Email Marketing:
- Building and segmenting email lists.
- Crafting compelling email campaigns to promote affiliate products.
- A/B testing email subject lines, content, and CTAs for optimization.

Social Media Marketing:
- Leveraging social media platforms to promote affiliate products.
- Developing social media content calendars.
- Engaging with followers and fostering a sense of community.

Analytics and Data Analysis:

- Monitoring affiliate campaign performance and tracking key metrics.
- Using analytics tools to gain insights and optimize strategies.
- Making data-driven decisions to improve conversion rates.

Affiliate Networks and Platforms:
OGAds

Website and Content Management:
- Wordpress

SEO Tools:
- Ahrefs
- Google Keyword Planner

Email Marketing Tools:
- Mailchimp
- Constant Contact
- GetResponse
- ConvertKit

Social Media Management:
- Buffer
- Hootsuite
- Sprout Social
- Social media advertising platforms (e.g., Facebook Ads Manager)

Analytics and Tracking:
- Google Analytics
- Affiliate-specific tracking tools provided by affiliate networks.

Content Creation and Editing:
- Canva
- Grammarly for proofreading

Publisher

CPAGrip

Affiliate Marketing Specialist

Catalink Online Solutions

Keyword Research:

- Identifying relevant keywords and search terms.
- Analyzing keyword competition and search volume.
- Long-tail keyword research for niche targeting.

On-Page Optimization:
- Optimizing meta titles and descriptions.
- Improving header tags (H1, H2, H3).
- Content optimization for target keywords.
- Image optimization for faster loading times.
- Internal linking strategies.

Technical SEO:
- XML sitemap creation and submission.
- Robots.txt optimization.
- URL structure and canonicalization.
- Fixing crawl errors and broken links.
- Schema markup implementation.
- Page speed optimization.

Off-Page Optimization:
- Link-building strategies (backlinks from authoritative sources).
- Managing and disavowing toxic backlinks.

Content Strategy:
- Developing content plans aligned with SEO goals.
- Creating high-quality, valuable, and shareable content.
- Content gap analysis and competitor research.

Mobile SEO:

- Ensuring responsive design and mobile-friendliness.
- Optimizing for voice search.

Analytics and Data Analysis:
- Google Analytics setup and analysis.
- Google Search Console
- Monitoring and interpreting SEO performance metrics.

Algorithm Updates and SEO Trends:
- Staying updated with search engine algorithm changes.

Tools:

Keyword Research:

- Google Keyword Planner
- Ahrefs

On-Page Optimization:

Yoast SEO (WordPress plugin)
RankMath 


Technical SEO:
- Google Search Console
- Screaming Frog SEO Spider
- Google PageSpeed Insights
- SEO-related plugins for CMS (e.g., WordPress)

Link Building:
- Outreach tools (e.g., Pitchbox, BuzzStream)
- Backlink analysis tools (e.g., Ahrefs, Majestic)
- Guest posting opportunities.

Content Management:
- Content management systems (e.g., WordPress, Drupal)
- Editorial calendars and content planning tools.

Analytics and Reporting:
- Google Analytics

Mobile SEO:
Mobile-friendly testing tools (e.g., Google's Mobile-Friendly Test)

Competitive Analysis:
- Ahrefs

SEO Specialist and Quality Control Assistant

I'm a seasoned IT professional with a diverse background and over six years of experience in various roles, each contributing to my well-rounded skill set. My journey in the tech industry has taken me through multiple positions, including Technical Solutions Administrator, Facebook Ads Specialist, IT Support Specialist, and Virtual Assistant.

Why Choose Me:

Whether you're looking for IT expertise, digital advertising insights, or virtual assistance, I'm your versatile professional ready to take on new challenges. I thrive in dynamic environments, adapt quickly, and am committed to delivering exceptional results.

Feel free to connect with me to discuss collaboration opportunities, share insights, or explore how my diverse skill set can benefit your team.

Taplio

Donald Christian Soliven's Linkedin Analytics

Donald Christian Soliven

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Donald Christian Soliven's Linkedin Analytics

Donald Christian Soliven

Want to drive more opportunities from LinkedIn?

Donald Christian Soliven's Linkedin Analytics