eCommerce Operations / Project Manager | Rio Rancho NM, Colorado Springs, CO  
•	Lead key Enterprise Business Consultant for Corporate and Enterprise ecommerce initiatives
•	Work closely with IT team in evaluating and testing upgrades and changes to content management system/s, e.g., ecommerce platform upgrades / changes. 
•	Work with product merchandising and sales to ensure timely product content changes in support of temporary promotions, e.g., sales offers, HP specific promotions, email marketing promotions, etc. 
•	Ability to translate business objectives into technical and creative requirements
•	Partners with cross-functional teams to implement strategic plans to increase HP's market share and improve profitability

eCommerce Operations

Changeative

SOCIAL MARKETING & BEHAVIORAL CHANGE COMPANY

Partnering with governments, foundations, communities and businesses throughout the world.

Conquering complex problems.  Implementing long-term, intelligent change.  Creating legacies.

Change Agent

US Army

Wyoming National Guard
* Brigade CSM, 115th Field Artillery Brigade, Cheyenne, Wyoming  April 2023
Colorado National Guard
*       Command Sergeant Major, 3-157th Field Artillery Battalion  (Jan 2020 - April 2023) Forward deployed supporting Operation Spartan Shield and Operation Inherent Resolve
*       Battalion Operations Sergeant S3 NCOIC, 3-157th Field Artillery Battalion  (March 2018- Jan 2020) 
*       First Sergeant, HHB 169th Field Artillery Brigade, July 2015 - March 2018 - Forward deployed supporting Operation Spartan Shield and Operation Inherent Resolve
*       Completed Multiple Launch Rocket System Crewmember training, MLRS 13M, Fort Bragg, NC March 2015
*       S3 Operations NCO
•	Military Advising Team, NCOIC, Farah, Afghanistan - Women’s Initiative Liaison, Farah, Afghanistan 2013  
•	Served as Operations NCO at the State, Brigade and Battalion levels ensuring that missions were performed to standard, within budget and properly documented.  
•	While in Ramadi, Iraq served as the Battalion NCO, LNO to High Headquarters and State Department (PRT - Ramadi). 2009-2010
•	Familiar with Military Decision Making Process, Training Cycles, Documentation, Organization and Communication of Operations. 
•	Deployed to OIF April 2009 - April 2010, Deployed to OEF 2013 
•	Supported operations - Democratic National Convention 
•	Supported operations - Hurricane Katrina 
•	Engaged with Slovenia Army - CBRN activities 
 	 
•	Michigan, Georgia, Hawaii National Guard (1992-1999) 
•	US ARMY, Active Duty, Logistics Specialist | Fort Carson, CO & Schofield Barracks, HI (1988-1992)

kbkids.com

KBKIDS  	 	2001-1999 
 	Data Integrity, Content and Merchandising Specialist | Denver, CO 
•	Created accurate and complete product pages on the KBKids.com website, including photos, product descriptions, product categorization, product variations, and supporting documentation.

Data Integrity - ecommerce operations

Borders Books /Waldenbooks

Borders.com 	1996-1999 
 	Data Integrity, Content and Merchandising Specialist | Ann Arbor, MI 
•	Created accurate and complete product pages on Borders.com website, including photos, product descriptions, product categorization, product variations, and supporting documentation.  
•	Worked with external content providers to provide accurate and minimum content database requirements.  
•	Conducted author interviews, staff recommendations to provide community and rich content for customers. 
 
Waldenbooks/Borders	1995-1996 
       	Database Support | Ann Arbor, MI	 
•	Provided excellent field service support researching new books, finding out of print copies, and timely answers for customers.  
•	Updated critical database for information meeting sales demands.

ecommerce

Professional eBusiness Operations Manager  
•	More than 20 years of diverse experience in challenging public and private sector settings.  
•	Dynamic leader that accomplished multi-faceted projects through the empowerment of international team members. Specific capabilities in multiple areas, including the following:  
 
 Project Results Leadership 
 Strategic Planning 
 Team Member Development  	
 Technology Expertise  
 Lead High Performing Teams 	
 Client-Centric Focus 
 Passion for Customers 
 eCommerce Operations

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